Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

ASMA HASSAN

Toronto,ON

Summary

Successful Dental Office Administrator with proven attention to detail and office management expertise. Focused on supporting dental practice operations and enabling high-quality patient care. Knowledgeable about recordkeeping, patient protections and financial oversight. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

9
9
years of professional experience

Work History

Dental Administrator/Office Floater

Leaside Village Dental Clinic
07.2023 - Current
  • Processing new patient information, scheduling appointments, follow up with patients.
  • Entering and sending insurance claims.
  • Supported dentists in providing quality care through effective management of patient records and treatment plans.
  • Reduced missed appointments with timely reminder calls and follow-up communications.
  • Enhanced patient satisfaction by promptly addressing concerns and resolving billing issues.
  • Verify patient insurance eligibility and benefits.
  • Increased dental practice revenue by monitoring insurance claims and pursuing reimbursements.
  • Assisted Dentist by performing four-handed dentistry and other chair-side duties.
  • Promoted workplace organization by maintaining clean common areas and ensuring all equipment was functioning properly.
  • Prepared and sterilized instruments and materials for use by dentists,
  • Completed daily logs for management review.

Dental Surgeon

Rahat Dental Clinic
11.2016 - 08.2019
  • Assessed oral health, and screening clients for oral diseases
  • Implemented patient counselling methods and supported fellow dental staff
  • Organized events related to behavioural modification and dealing with complex situations
  • Hands-on dental procedures.
  • Performed regular preventive dentistry services including scaling, polishing, fluoride application to maintain excellent oral health.
  • Diagnosed oral diseases accurately through careful examination of radiographs, photographs, models, or impressions based on clinical findings.
  • Managed dental emergencies efficiently, minimizing pain and discomfort while stabilizing affected area until further treatment could be provided.

Divisional Head Quarter

Teaching Hospital
06.2016 - 10.2016

Student Residency

Sharif Medical and Dental College
05.2015 - 05.2016
  • Managing inventory, appointments, and cohorts
  • Worked in all departments of dentistry.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Dental Administration Diploma - Office Management

Medix College
Toronto, ON
07.2023

Bachelor of Dental Surgery - Health Sciences

University of Health Sciences
01.2015

Bachelor's - Health Sciences

Science, University of Punjab
01.2014

Skills

  • Good time management, ability to establish deadlines
  • Self-motivated and eager to learn
  • Assisted with four-handed dentistry
  • Ability to work independently as well as in team and experience in managing teams as well
  • Proficient in MS Office and Excel
  • Proficient in Dental Software
  • Verbal and Written Communication
  • Scheduling and Coordinating
  • Insurance Management
  • Office Administration
  • Supply Ordering and expense Tracking
  • Customer Service
  • Multitasking Abilities and Organization Skills
  • Preventive Maintenance

References

Reference Can be provided.

Languages

English
Professional Working

Timeline

Dental Administrator/Office Floater

Leaside Village Dental Clinic
07.2023 - Current

Dental Surgeon

Rahat Dental Clinic
11.2016 - 08.2019

Divisional Head Quarter

Teaching Hospital
06.2016 - 10.2016

Student Residency

Sharif Medical and Dental College
05.2015 - 05.2016

Dental Administration Diploma - Office Management

Medix College

Bachelor of Dental Surgery - Health Sciences

University of Health Sciences

Bachelor's - Health Sciences

Science, University of Punjab
ASMA HASSAN