Julianna Couwenberghs
London,ON
Summary
Highly-motivated professional with the desire to take on new challenges. Equipped with a strong work ethic, adaptability, and have exceptional interpersonal skills. Adept in building cross-functional staff, demonstrating exceptional communication skills, and making critical decisions during challenges. Committed to fostering positive relationships between organizations and their public, through clear and effective communication strategies.
Overview
8
8
years of professional experience
Work History
Sales Administrator
RE/MAX Advantage Realty Ltd., Brokerage
01.2022 - Current
- Execute real estate transactions, manage trade sheets, and settle contracts while ensuring all documents comply with legal and regulatory requirements.
- Monitor and refresh real estate processes to abide by applicable laws and regulations, enhancing data accuracy, and improving communication efficiency.
- Communicating with realtors, branch managers, administrators, legal professionals, and other brokerages regarding possible problems, required documents, and closings.
- Facilitate commission payments, payments to realtors, and payments to third parties.
Special Projects Manager
Young and Free Press
07.2020 - 08.2022
- Host and help create social media content on the start-up and development of Young and Free Press, and large-scale projects in the London and St. Thomas area.
- Appear regularly on existing social media platforms and help set up and manage new social media platforms, including content development and managing younger employees.
General Manager
The Springs Restaurant
07.2021 - 01.2022
- Maintains operations by implementing policies and standard operating procedures, and implementing production, productivity, quality, and customer service standards.
- Schedule, manage, and coach upfront house staff while communicating job expectations and enforcing policies and procedures.
- Manage all events such as liaising with clients and suppliers, managing budgets and invoicing, handling logistics, and organizing accreditation
Receptionist
RE/MAX Advantage Realty Ltd., Brokerage
09.2020 - 01.2022
- Answering telephone calls and welcoming visitors to the office, and directing them to the appropriate personnel.
- Providing a range of reports depending on what is requested by the manager or agents
- Preparing and emailing a weekly report to agents and updating their listings
Student Intern
Dundas Place
01.2020 - 07.2020
- Create communications plans, social media content, event promotion and support, press releases and building connections with the community and influencers
- Developed and promoted corporate brand, images and identity to media and public
- Monitored social media and online sources for industry trends
Supervisor
Dairy Queen
08.2016 - 04.2020
- Provide instruction, coaching, and motivation to all employees during the shift.
- Resolve all customer complaints in a professional manner, while prioritizing customer satisfaction.
Education
Ontario College Graduate Certificate - Public Relations and Corporate Communications
Fanshawe College
London, ON04.2020
Ontario College Diploma - Interactive Media Design
Fanshawe College
London, ON04.2018
Skills
- Schedule management
- Flexible multi-tasker
- Able to work in a fast-paced environment
- Team leadership
- Project organization
- Excellent communicator, both verbal and written
Timeline
Sales Administrator
RE/MAX Advantage Realty Ltd., Brokerage
01.2022 - Current
General Manager
The Springs Restaurant
07.2021 - 01.2022
Receptionist
RE/MAX Advantage Realty Ltd., Brokerage
09.2020 - 01.2022
Special Projects Manager
Young and Free Press
07.2020 - 08.2022
Student Intern
Dundas Place
01.2020 - 07.2020
Supervisor
Dairy Queen
08.2016 - 04.2020
Ontario College Graduate Certificate - Public Relations and Corporate Communications
Fanshawe College
Ontario College Diploma - Interactive Media Design
Fanshawe College
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