Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Da Silva

London,ON

Summary

Knowledgeable Law Clerk with solid background in legal research and document preparation. Successfully assisted in case management and maintained accurate legal records, enhancing workflow efficiency. Demonstrated strong analytical skills and effective communication in fast-paced legal environment.

Overview

4
4
years of professional experience

Work History

Law Clerk

Demelo Heathcote Criminal Defence And Appeals
06.2024 - Current
  • Increased client satisfaction by maintaining open communication channels with attorneys and clients throughout the duration of cases.
  • Managed complex caseloads, prioritizing tasks to ensure timely completion of all assignments.
  • Used Clio Manage and office equipment to produce photocopies and reproductions of records and legal documentation.
  • Completed conflict checks and disclosure reviews.
  • Managed approximately 40 phone calls, emails per day from clients and kept them informed along their legal journey.
  • Maintained calendars for two senior lawyers by updating client meetings and offering appointments to new clients.
  • Complete Legal Aid dockets for billing purposes

Anti- Human Trafficking Outreach Worker

Youth Opportunities Unlimited You
11.2023 - 05.2025
  • Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
  • Developed strong relationships with local organizations to establish a network of support services for clients in need.
  • Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
  • Increased client engagement in programs through consistent follow-up calls or visits to address concerns or offer additional resources as needed.

Case Manager

Inn Out Of The Cold
04.2023 - 11.2023
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Used tools like HIFIS and SPDATS
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Focused case management around the housing first philosophy

Anti-Human Trafficking Advocate

Bridgenorth Women’s Mentorship
01.2022 - 04.2023
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concerns of participants
  • Built a prevention program for youth at risk or over coming human trafficking
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Supported youth to court, doctor's appointments and helped advocate when they required support

Education

Diploma - Law Clerk

Canadian Business College
Mississauga, ON
07-2025

Diploma - Police Foundations

National Academy Of Health And Business
Hamilton, ON
09-2012

Skills

  • Law firm administration
  • Effective multitasking
  • Legal correspondence
  • Organization
  • Ethics and professionalism
  • Client communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Law Clerk

Demelo Heathcote Criminal Defence And Appeals
06.2024 - Current

Anti- Human Trafficking Outreach Worker

Youth Opportunities Unlimited You
11.2023 - 05.2025

Case Manager

Inn Out Of The Cold
04.2023 - 11.2023

Anti-Human Trafficking Advocate

Bridgenorth Women’s Mentorship
01.2022 - 04.2023

Diploma - Law Clerk

Canadian Business College

Diploma - Police Foundations

National Academy Of Health And Business

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Melanie Da Silva