Zuhair Abbas
Milton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walmart
07.2022 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Basketball Coach
Myrec
10.2021 - 04.2022
- Acted as positive role model for team participants and in community.
- Promoted good sportsmanship with competing teams on- and off-field.
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
Education
Bachelor of Science - Engineering
Queens University
Kingston, ON04.2028
Skills
- Javascript
- Sales Expertise
- Microsoft Excel
- Critical Thinking
- Python
- Time management
Accomplishments
Honor Roll throughout high school
Timeline
Customer Service Representative
Walmart
07.2022 - 09.2023
Basketball Coach
Myrec
10.2021 - 04.2022
Bachelor of Science - Engineering
Queens University
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