Summary
Overview
Work History
Education
Skills
Languages
Timeline
Websites
Personal Projects
Leadership Experience
Certifications And Achievements
Summary
Work Preference
Technical Skills
Work Availability
Certification
Generic
Rushabh Patel

Rushabh Patel

Software Engineer
Moncton,NB

Summary

Highly motivated Junior Full-Stack Developer with 2 years of front-end experience. Proficient in HTML, CSS, JavaScript, Angular, and React, with a track record of delivering high-quality code and innovative solutions. Skilled in collaborating with cross-functional teams to enhance user experiences. Passionate about continuous learning and staying updated with industry trends to drive excellence in software development.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Tim Hortons
05.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Warehouse Associate

Trade Technocrats
Scarborough, Ontario
01.2024 - 04.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Intern Software Developer

RadicalX
10.2023 - 02.2024
  • Developed and executed comprehensive test plans, ensuring high software quality and user engagement
  • Employed test automation strategies, significantly reducing manual testing efforts and improving test coverage
  • Collaborated with development teams to identify and resolve defects, enhancing product reliability.
  • Implemented user-friendly interfaces for seamless customer experiences.
  • Enhanced software functionality by identifying and resolving coding issues.
  • Built responsive web designs using HTML5, CSS3, JavaScript frameworks leading to an improved user experience across devices.
  • Delivered reliable solutions under tight deadlines by leveraging strong problem-solving abilities combined with effective communication skills.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Collaborated with cross-functional teams to design, develop, and implement software solutions according to project requirements.
  • Refined legacy codebases by refactoring outdated methodologies or replacing deprecated functioning components with more modern alternatives.
  • Utilized version control systems like Git effectively managing changes over time allowing for seamless collaboration among team members.
  • Assisted standard development testing for automated environments.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Floor Assistant

Panchvati Supermarket
09.2022 - 12.2023
  • Assisted in maintaining a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Collaborated with team members to ensure sales floor coverage and optimal productivity during peak hours.
  • Participated in regular training sessions, staying up-to-date on product offerings and company policies.
  • Maintained consistent communication with supervisors regarding sales goals, customer feedback, and potential areas for improvement.
  • Played an active role in achieving store targets by engaging with customers and actively promoting current promotions or special offers.
  • Developed strong relationships with repeat customers by remembering preferences and offering personalized recommendations when appropriate.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Full Stack Developer

CMInfotech
12.2022 - 08.2023
  • Spearheaded front-end development projects, ensuring compelling user interfaces and seamless user experiences
  • Integrated AI/ML features into applications, enhancing functionality and user engagement
  • Led development teams, fostering a collaborative environment and mentoring junior developers.
  • Enhanced user experience by developing and implementing a responsive front-end interface for web applications.
  • Streamlined code deployment processes, resulting in faster product releases and updates.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • Implemented security measures to protect sensitive data from unauthorized access or tampering.
  • .Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
  • .Achieved faster development cycles using Agile methodologies, including Scrum or Kanban processes.
  • .Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
  • .Expanded client offerings by staying current with industry trends, learning new programming languages, frameworks, and technologies as needed.
  • .Reduced project costs through efficient resource allocation and budget management practices during the development process.
  • .Facilitated seamless system integrations by working closely with third-party vendors to ensure compatibility between applications.
  • .Created comprehensive documentation detailing software functionality for future reference or maintenance purposes.
  • .Ensured seamless migrations from legacy systems to modern platforms through meticulous planning, testing, and execution.
  • Updated old code bases to modern development standards, improving functionality.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.

Team Member

Tim Hortons
04.2022 - 08.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Customer Service Representative

Best Buy
12.2021 - 04.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Tracked customer service cases and updated service software with customer information.

Cook

Pizza delight
09.2021 - 12.2021
  • Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
  • Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
  • Provided excellent customer service through friendly interactions and addressing any concerns promptly, fostering repeat business.
  • Streamlined kitchen processes by implementing efficient workstations and workflows based on individual tasks, improving overall productivity.
  • Supported management in achieving sales targets by actively participating in promotional activities such as sampling events or catering services.
  • Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
  • Utilized strong communication skills to coordinate with front-of-house staff regarding special requests or dietary restrictions from customers.
  • Managed time effectively during shifts to prioritize tasks and complete them within designated timelines, minimizing downtime in the kitchen.
  • Communicated with management on food inventory stock to request order placement.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Education

Software Engineering Technician -

Centennial College
Scarborough, Ontario
12.2023

Skills

  • Machine Learning
  • Mobile App Development
  • Software Architecture
  • Object-Oriented Programming
  • UI and UX Design
  • API Integration
  • Strong programming skills
  • Design patterns
  • Back-end frameworks
  • Team Collaboration
  • Application Development
  • Quality Assurance
  • Java programming skills
  • Javascript
  • Python
  • Nodejs Applications
  • Web App Development
  • User Experience Design (UX)
  • Data Structures
  • Cloud Computing
  • Embedded Systems Development Software
  • Code Debugging
  • Scrum Methodology
  • API Design
  • Firmware Releases
  • UI/UX
  • Fluency in C, C, C#
  • CSS Proficiency
  • HTML and XML
  • Java Programming Skills
  • Android Software Development
  • Web-Based Software Engineering
  • JavaScript
  • Adobe Software
  • Linux Environments
  • Mobile Development

Languages

English
Professional Working

Timeline

Customer Service Representative

Tim Hortons
05.2024 - Current

Warehouse Associate

Trade Technocrats
01.2024 - 04.2024

Intern Software Developer

RadicalX
10.2023 - 02.2024

Full Stack Developer

CMInfotech
12.2022 - 08.2023

Floor Assistant

Panchvati Supermarket
09.2022 - 12.2023

Team Member

Tim Hortons
04.2022 - 08.2022

Customer Service Representative

Best Buy
12.2021 - 04.2022

Cook

Pizza delight
09.2021 - 12.2021

Software Engineering Technician -

Centennial College

Personal Projects

  • AI-Based Chatbot Application: Developed an AI-driven chatbot to enhance user engagement, using JavaScript, React JS, Express JS, Node JS, and MongoDB.

Ecommerce Web Application: Led a team to develop a comprehensive e-commerce platform, focusing on optimizing the front-end experience.

Leadership Experience

  • Team Leader in Hackathons: Successfully led teams in various hackathons, driving the design and development of innovative software solutions under tight deadlines.
  • Mentorship: Actively mentored junior developers and peers, sharing knowledge in front-end development, AI/ML, and best coding practices.

Certifications And Achievements

  • LinkedIn Learning Certificate: React.JS Essential Training, https://www.linkedin.com/learning/certificates/429fc11f5e9799f70837c2725e5dced406cbbd29067ffe73b0eae257f4ba6af4
  • Hackathon Certificate, https://www.linkedin.com/feed/update/urn:li:activity:7075229898000248832/
  • Udemy Certificate: Python Pro Bootcamp, https://www.udemy.com/certificate/UC-1db80bf4-89bc-4d44-90cc-35eafa2e567b/
  • LinkedIn Learning Certificate: “Learning Data Analytics Part 2: Extending and Applying Core Knowledge” by Robin Hunt!, https://www.linkedin.com/learning/certificates/0b64105905d6ec6a1e5c84f00e22ff3283386f35643f73cfe9927ce48c7989b7
  • LinkedIn Learning Certificate: Java: Advanced Concepts For High-Performance Development, https://www.linkedin.com/learning/certificates/38f3e02d524e3deccf01f2e5f288196ee6116bf935c8be2acdd755728ca417d7
  • LinkedIn Learning Certificate: Learning Rest Apis, https://www.linkedin.com/learning/certificates/95542a8cc07455d17b6f11719ad44c8131ebf20c3c7ec5c8c8da81c9ca650ecc
  • LinkedIn Learning Certificate: Introduction to Career Skills in Data Analytics, https://www.linkedin.com/learning/certificates/835bfbd05f99c5699cc465d20b03972f08ad4f75cb31d16ee9fd8662190ed0d1
  • LinkedIn Learning Certificate: Cert Prep: Unity Certified Associate Game Developer Scripting with C#, https://www.linkedin.com/learning/certificates/ce49b1a5435efbf294e7bd0f82e68ada0f25a0f63af8a27212be6125226d8334

Summary

A results-driven Full-Stack Developer with a strong emphasis on front-end technologies and an emerging interest in AI/ML applications. Demonstrated leadership in guiding teams towards achieving project goals and delivering high-quality software solutions. Committed to lifelong learning and adopting new technologies to solve complex problems and enhance user experience.

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Technical Skills

Proficient in HTML5, CSS3, JavaScript, React JS; experienced in building responsive and intuitive user interfaces., Skilled in Node JS, Express JS, working with databases such as MongoDB., Basic understanding of AI/ML concepts, eager to apply these in practical development projects., Proficient in C#, Python, Java; capable of writing clean, efficient code across multiple platforms., Experienced in UI testing, test automation frameworks, Playwright UI Automation., Familiar with AWS, GCP; proficient in implementing CI/CD pipelines, ensuring efficient deployment and scalability., Strong background in software QA methodologies and tools.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

https://www.linkedin.com/in/rushabh-patell/details/certifications/

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Rushabh PatelSoftware Engineer