Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Obinna Egbune

Inglewood

Summary

I am a conscientious software engineering student familiar with helping create detailed application codes and design. I have done extensive partnerships with developers to draft and test programs for in-field rollout with a deep theory of Java, C++ & Python. I offer specialized talent for generating automation frameworks and procedures. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Customer Service Representative

Rapid Plumbing
2023.08 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Computer Science

University of San Francisco
San Francisco, CA

Bachelor of Science - Computer Science

Howard University
Washington, DC
05.2025

Skills

  • Java
  • JavaScript
  • Python
  • C++
  • Troubleshooting
  • Scripting Languages: PHP, Python, JavaScript
  • Java Programming Skills
  • Attention to Detail
  • Customer Service
  • Software Engineering
  • Order Fulfillment
  • Microsoft PowerPoint
  • Sales Expertise
  • Customer Relationship Management
  • Typing Proficiency
  • Account Management

Additional Information

Coffee Vending Machine, CSCI 136 - Computer Science II (Python)

  • Created a program that displays the items of a coffee vending machine, which showcases a money collection interface of where the customer enters the item's price and the amount they are paying. The program ends if the amount collected falls short of the asking price. If sufficient funds are gathered, the sum to be reimbursed to the consumer is decided, and the change due is not zero.
  • Small, medium, and large-sized cups of coffee are available from the vending machine. Based on the user's input, the application determines the drink size and presents the options. Each size has a different price multiplier, and if the user enters an invalid character, an error notice is produced.

Box Office, CSCI 136 - Computer Science II (Python)

  • Created a program that figures out a theater's nightly gross, net box office revenue, and showcasing the name of the movie & the number of adult/kid tickets sold.

Languages

English
Native or Bilingual
Igbo
Full Professional

Timeline

Customer Service Representative

Rapid Plumbing
2023.08 - Current

Bachelor of Science - Computer Science

University of San Francisco

Bachelor of Science - Computer Science

Howard University
Obinna Egbune