Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Longos, Markham
09.2023 - Current
Offered advice and assistance to customers, paying attention to special needs or wants.
Developed customer service policies and procedures to meet and exceed industry service standards.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Responded to customer requests for products, services, and company information.
Team Leader
Gaming Event
02.2019 - 02.2019
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Volunteer
All India Youth Fest
01.2018 - 01.2018
Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
Gathered, organized and input information into digital database.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
PG Diploma - Computer Software And Database Development
Loyalist College
Toronto, ON
04.2025
Bachelor of Science - Computer Software & Engineering
Maharishi Markandeshwar University
Ambala, India
04.2021
Skills
C
C#
Front-End Web Development(HTML, CSS, Java Script)
Java
Python
GoLang
SQL
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Full Professional
Timeline
Customer Service Representative
Longos, Markham
09.2023 - Current
Team Leader
Gaming Event
02.2019 - 02.2019
Volunteer
All India Youth Fest
01.2018 - 01.2018
PG Diploma - Computer Software And Database Development
Loyalist College
Bachelor of Science - Computer Software & Engineering