Zoe Woodward
Toronto,ON
Summary
Hi! I'm Zoe, I have over 5 years of serving and bartending experience at a variety of busy establishments. I'm currently working as an HR Manager Monday to Friday, but looking to get back into serving in the Evenings and Weekends on a part-time basis.
Overview
5
5
years of professional experience
Work History
Server
Per Se Social Corner
03.2016 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Art Gallery Cafe
01.2015 - 03.2016
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Shoreditch House
01.2013 - 05.2014
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
Education
Post Graduate - Human Resources
Toronto Metropolitan University (Ryerson)
Toronto, ON02.2022
Diploma - Marketing
George Brown College
06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
English
Native or Bilingual
Timeline
Server
Per Se Social Corner
03.2016 - 01.2018
Server
Art Gallery Cafe
01.2015 - 03.2016
Server
Shoreditch House
01.2013 - 05.2014
Post Graduate - Human Resources
Toronto Metropolitan University (Ryerson)
Diploma - Marketing
George Brown College
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