Zoe Foster
Welland,ON
Summary
A young professional who is willing and eager to learn. Possessing a variety of skill sets due to the diversity of the work environments experienced so far.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Special Projects
Worldwide Charter International
03.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed scheduling meetings, and appointments and coordinating travel arrangements to optimize time.
- Answered a high volume of email inquiries.
- Found and connected with leads from various airlines to create business partnerships
- Conducted research to assist with routine tasks and special projects.
Customer Service Representative/Sales Associate
Right Time Group Of Companies
11.2021 - 03.2023
- Maintaining a calm and professional approach on the phone with customers in crisis situations
- Sending and responding to emails in a timely fashion
Employee
The Beer Store
04.2020 - 11.2022
- Customer service
- Inventory and restocking
Server
Storkys
07.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Food and Beverage Attendant
Great Wolf Lodge
11.2018 - 01.2020
- Took and filled food orders for customers
- Performed all opening/closing duties for the day
- Worked effectively with a team
Bartender/Server
Encore
02.2019 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Reception /Dispatch/Customer Service Representative
Nucart Mini Batch Concrete
05.2018 - 09.2018
- Scheduled and dispatched daily jobs
- Processed payments for orders
- Facilitated communications between customers and field personnel
Tim Hortons Employee
09.2017 - 05.2018
Howells Family Pumpkin Farm
01.2014 - 01.2018
McDonalds Employee
12.2016 - 08.2017
Education
No Degree - Marketing
Brock Univeristy
St Catharines, ON 09.2022
Post-Graduate Certificate - Advanced Law Enforcement And Investigations
Niagara College
Welland, ON04.2020
Diploma - Police Foundations
Niagara College
Welland, ON09.2017
Skills
- Microsoft PowerPoint/Word
- Sales expertise
- Complex scheduling skills
- Serving experience
- Strong organizational skills
- Strong time management skills
Certification
Nonviolent Crisis Intervention Certified
Mental Health First Aid Certified
Food Handlers
Smart Serve
Languages
English
Native or Bilingual
Timeline
Special Projects
Worldwide Charter International
03.2023 - Current
Customer Service Representative/Sales Associate
Right Time Group Of Companies
11.2021 - 03.2023
Employee
The Beer Store
04.2020 - 11.2022
Server
Storkys
07.2019 - 02.2020
Bartender/Server
Encore
02.2019 - 10.2019
Food and Beverage Attendant
Great Wolf Lodge
11.2018 - 01.2020
Reception /Dispatch/Customer Service Representative
Nucart Mini Batch Concrete
05.2018 - 09.2018
Tim Hortons Employee
09.2017 - 05.2018
McDonalds Employee
12.2016 - 08.2017
Howells Family Pumpkin Farm
01.2014 - 01.2018
No Degree - Marketing
Brock Univeristy
Post-Graduate Certificate - Advanced Law Enforcement And Investigations
Niagara College
Diploma - Police Foundations
Niagara College
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