Zlata Mstyslavska
Edmonton
Summary
Outgoing and friendly Drama major with natural talent to connect with people and create excellent guest experiences. Seeking a serving position where I can apply my excellent communication skills, excellent service attention, and high-energy personality in a high-activity team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Premium Server
Edmonton Riverhawks Baseball Club
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Jubilations Dinner Theatre
05.2023 - Current
- Offered full table service in a lively, theatrical environment, including serving meals, operating beverages, and handling special diets (i.e., allergies and restrictions) diligently and attentively.
- Used a POS system to order appropriately, manage bills, and process payments efficiently.
- Acted in character while on service as part of the extended cast, creating immersive and interactive experiences for guests and maintaining high energy and engagement.
- Balanced performance and hospitality, providing guests with both great service and fun interactions.
- Coordinated with other cast and crew members to deliver seamless coordination between kitchen, bar, and show elements.
Assistant Barista
Aroma Kava
09.2021 - 02.2022
- Assisted head baristas with drink preparation, such as espresso shots, teas, and specialty coffees, while maintaining the speed and quality during peak hours.
- Set up ingredients, cleaned equipment, and replenished stations to ensure smooth and organized workflow.
- Supported front-of-house service by taking orders, processing transactions, and showing friendly, courteous customer service.
- Maintained cleanliness and tidiness of bar and service area in line with health and safety regulations.
- Built strong relationships with regular patrons and assisted in developing the welcoming, community-oriented atmosphere of the café.
Education
Bachelor of Arts - Drama
University of Alberta
04-2026
Skills
- Naturally warm, approachable, and professional in appearance and demeanor
- Flexible, effective learner, and works well under pressure
- High multitasking capacity – can coordinate guest needs effectively
- Comfortable working in busy environments with diverse teams
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Limited Working
German
Limited
Certification
- ProServe
Timeline
Premium Server
Edmonton Riverhawks Baseball Club
05.2025 - Current
Server
Jubilations Dinner Theatre
05.2023 - Current
Assistant Barista
Aroma Kava
09.2021 - 02.2022
Bachelor of Arts - Drama
University of Alberta
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