PRATISHTHA BASKOTA

• Establish menu knowledge, and built rapport with customers to achieve average orders
• Recommended wine pairing with dishes along with desserts to provide exceptional experience for dinner
• Assisted coworkers in rush-hours periods by taking extra customers' orders and bringing out prepared dishes
• Helped management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that was ready, regardless of server responsible.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

• Managed seating arrangement, and assigned servers to table sections
• Sanitized menus, wrapped utensils, and kept hostess stand by
• Greeted 100+ diners per shift, answered questions about wait time, and provided casual conversations
• Scheduled reservations and sent out text reminders 2 hours in advance of reservation time.
• Provided patrons with estimated waiting times during peak service hours.
• Supported restaurant marketing efforts through effective social media engagement and promotional event planning.

• Greeted customers entering stores to understand what each customer wanted or needed
• Politely assist customers in person and via telephone
• Operated cash register with proficiency
• Provided professional and courteous service at all time
• Worked over time shifts during busy periods.
• Lifted up to minimum pounds at once and used forklift to move heavier loads.

• Greeting customers and directing customers towards their flight
• Making sure passengers are safely seated
• Making sure the passengers had good ride and safely directing them back in after ride.

Seasonal work