Vick Cheema
Calgary,Canada
Summary
Professional with deep expertise in franchise management, ready to drive growth and success in franchise environment. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Strong focus on team collaboration, adaptable to changing needs, and consistently achieving results. Skills include strategic planning, operations management, financial analysis, and customer relationship management. Also Known for reliability, flexibility, and results-driven approach with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Franchise Owner
A&W Restaurants Canada
05.2019 - Current
- Oversaw payroll, business planning and marketing for franchise operations.
- Collaborated with franchisor on promotional campaigns to increase brand visibility within the local community.
- Implemented business strategies, increasing revenue, and effectively targeting new markets such as 3rd party delivery.
- Interacted well with customers to build connections and nurture relationships.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
Franchise Owner
Chachi's Restaurant
07.2016 - 08.2020
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Business planning, marketing and prepared payroll for the restaurants.
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Ran business effectively to consistently achieve at least 98% of the goal each year.
Franchise Partner
Parkland Fuel
05.2012 - 05.2016
- Implemented innovative strategies to enhance employee retention rates and foster a positive work environment.
- Improved customer satisfaction scores by providing exceptional service and addressing concerns promptly.
- Drove sales performance through effective coaching, motivation, and goal-setting for staff members.
- Continuously evaluated industry trends competitor activity to develop strategies designed to maximize market share and drive revenue growth.
- Evaluated financial data regularly to identify trends, forecast future performance, and adjust budgets accordingly.
- Increased profitability by implementing cost-saving measures and streamlining operations.
- Developed strong relationships with suppliers, ensuring timely deliveries and favorable pricing.
Education
High School Diploma -
James Fowler High School
Calgary, AB06-2006
Skills
- Over ten years of expertise in the franchise sectors
- Proven ability to lead, train, and motivate teams to achieve personal and professional goals
- Experienced in overseeing all aspects of restaurant operations
- Experienced in managing multiple locations, maintaining operational consistency and driving performance
- Strong ability to collaborate with franchisors, ensure brand compliance and long-term partnerships
- Proficient in budgeting, P&L management, sales forecasting and identifying revenue opportunities
- Hardworking and Hands-on Leadership qualities
- Fluently spoken languages are English, Hindi, Punjabi
Accomplishments
- Earned Double-Diamond Award showcasing exceptional sales growth for the year 2022
- Earned Excellent Operations Award for the year 2023 recognizing the operational performance of the restaurant.
Timeline
Franchise Owner
A&W Restaurants Canada
05.2019 - Current
Franchise Owner
Chachi's Restaurant
07.2016 - 08.2020
Franchise Partner
Parkland Fuel
05.2012 - 05.2016
High School Diploma -
James Fowler High School
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