Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zlata Mstyslavska

Edmonton,AB

Summary

Outgoing and friendly Drama major with natural talent to connect with people and create excellent guest experiences. Seeking a serving position where I can apply my excellent communication skills, excellent service attention, and high-energy personality in a high-activity team environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Jubilations Dinner Theatre
Edmonton, Alberta
05.2023 - Current
  • Offered full table service in a lively, theatrical environment, including serving meals, operating beverages, and handling special diets (i.e., allergies and restrictions) diligently and attentively.
  • Used a POS system to order appropriately, manage bills, and process payments efficiently.
  • Acted in character while on service as part of the extended cast, creating immersive and interactive experiences for guests and maintaining high energy and engagement.
  • Balanced performance and hospitality, providing guests with both great service and fun interactions.
  • Coordinated with other cast and crew members to deliver seamless coordination between kitchen, bar, and show elements.

Assistant Barista

Aroma Kava
Kyiv, Ukraine
09.2021 - 02.2022
  • Assisted head baristas with drink preparation, such as espresso shots, teas, and specialty coffees, while maintaining the speed and quality during peak hours.
  • Set up ingredients, cleaned equipment, and replenished stations to ensure smooth and organized workflow.
  • Supported front-of-house service by taking orders, processing transactions, and showing friendly, courteous customer service.
  • Maintained cleanliness and tidiness of bar and service area in line with health and safety regulations.
  • Built strong relationships with regular patrons and assisted in developing the welcoming, community-oriented atmosphere of the café.

Education

Bachelor of Arts - Drama

University of Alberta
Edmonton, AB
04-2026

Skills

  • Naturally warm, approachable, and professional in appearance and demeanor
  • Flexible, effective learner, and works well under pressure
  • High multitasking capacity – can coordinate guest needs effectively
  • Comfortable working in busy environments with diverse teams

Languages

English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Spanish
Professional
German
Limited

Certification

  • ProServe

Timeline

Server

Jubilations Dinner Theatre
05.2023 - Current

Assistant Barista

Aroma Kava
09.2021 - 02.2022

Bachelor of Arts - Drama

University of Alberta
Zlata Mstyslavska