Zaida Bottigoni
Toronto,ON
Summary
My name is Zaida Bottigoni and I am a 19 year old undergrad fashion student at Toronto Metropolitan University.
I have 7 years of work experience in a variety of different environments.
I have always loved working and started working at a very young age. My strengths are with customer service and building relationships with both customers and fellow employees. I am a very organized and dedicated employee and strive hard to meet and exceed the needs of my job. I am always excited for new experiences and will face any challenge with confidence and enthusiasm.
Overview
8
8
years of professional experience
Work History
Assistant Manager
1000 Islands Miniature Golf
03.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong, positive relationships with staff and customers.
- Monitored cash intake and deposit records, as well as bookkeeping.
- Built weekly schedules for staff members taking their needs into consideration
Prep Cook
Sweet Ofelia
04.2023 - 08.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Prepped ingredients according to recipes by washing, cutting and cooking to prepare for meal assembly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash..
Front Desk Receptionist
Lemar Luxe
12.2017 - 09.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered important questions over the phone and in person by providing them with useful information.
- Handled checking out customers and took on the responsibility of balancing the til when closing.
Education
Bachelor Of Design - Fashion
Toronto Metropolitan University
Toronto, NoneSkills
- Customer service and satisfaction
- Positive attitude
- Willingness to learn
- Money handling (POS)
- Team motivation
- Organizational skills
Languages
English
Native or Bilingual
Timeline
Prep Cook
Sweet Ofelia
04.2023 - 08.2023
Front Desk Receptionist
Lemar Luxe
12.2017 - 09.2018
Assistant Manager
1000 Islands Miniature Golf
03.2017 - Current
Bachelor Of Design - Fashion
Toronto Metropolitan University
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