Executive Assistant
Ktown Delivery
- Managed office communications, handling inquiries via phone and email
- Coordinated appointment scheduling and delivery follow-ups
- Performed data entry and system management using degama software
YVONNE EKENG
OTTAWA,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
Work History
Medical Executive Assistant
Executive Health Clinic
- Managed patient communications and appointment scheduling
- Maintained comprehensive patient records and assisted in patient intake
- Supported medical staff with test result inquiries and follow-up appointments
Concierge
Priority Patient Transfer Service (PPTS)
- Assisted in patient transfers and operated medical equipment
- Ensured adherence to health and safety regulations
- Provided emotional support and demonstrated cultural sensitivity
Direct Support Professional
Christian Horizons
- Assisted individuals with daily living activities and medication administration
- Managed household tasks and maintained clean living environments
- Coordinated client appointments and activities
Registered Practical Nurse
Staff Med Solutions and Queensway Carleton Hospital
- Delivered patient care in a hospital setting
- Maintained patient records and administered medications
- Collaborated with medical teams and followed care plans
Education
Diploma - Medical Lab Assistant/ Technician
Algonquin Careers Academy
Ottawa, ON06-2025
Medical Lab Assistant Technician -
Algonquin Careers Academy
05.2022
RPN Refresher Course (ONO 1603x) -
Algonquin College
04.2013
Registered Practical Nursing -
Algonquin College
04.2004
Skills
- Efficient in responding to inquiries and managing financial transactions
- Schedule Management Expertise
- Patient Appointment Management
- Adaptable Problem Solving
- Safety Regulation Compliance
- Capable of offering empathetic emotional support and understanding diverse patient needs
- Skilled in Face-to-Face and Phone Interactions
- Collaborative Teamwork
Workplacecertifications
- WHMIS, 2022
- Workplace Violence, 2022
- First Aid 'CPR', 2021
- Infection Control and TB Management, 2018
- Patient Safety Learning, 2018
Personal Information
Citizenship: Canadian
Timeline
Executive Assistant
Ktown Delivery
Medical Executive Assistant
Executive Health Clinic
Concierge
Priority Patient Transfer Service (PPTS)
Direct Support Professional
Christian Horizons
Registered Practical Nurse
Staff Med Solutions and Queensway Carleton Hospital
Diploma - Medical Lab Assistant/ Technician
Algonquin Careers Academy
Medical Lab Assistant Technician -
Algonquin Careers Academy
RPN Refresher Course (ONO 1603x) -
Algonquin College
Registered Practical Nursing -
Algonquin College
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