Customer Service Representative
K.F.C
Jalandhar, Punjab
01.2023 - 07.2023
- Providing all necessary service and product information
- Describe customers about the functions of KFC mobile application.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Updated databases with new and modified customer data.