Yuliia Hudz
Bradford, ON,ON
Summary
Friendly waitress with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Reliable Cook's Assistant dedicated to excellence and fast kitchen work.
Overview
3
3
years of professional experience
Work History
Waitress/Bartender
Forellenhof
Wimberg (Austria), Niederösterreich
09.2022 - 11.2023
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Informed customers about specials, upselling additional food and drink items.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Prepared checks accurately and processed payments promptly.
- Replenished beverages when necessary.
- Assisted in seating guests at tables or booths.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Brought food and beverages to tables in a timely manner.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Cleared away dirty dishes from tables after each course was finished.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Prepared new garnishes, juices and other perishables daily.
Crew Member Cook
M'cdonalds
Lviv, Ukraine
09.2020 - 02.2022
- Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Heated prepared foods in ovens or on grills according to recipes or instructions.
- Grilled and deep fried various foods from meats to potatoes.
- Used manual or electric appliances to clean, peel, slice and trim food.
- Prepared simple dishes like salads, sandwiches, as per instructions from the cook.
- Greeted customers promptly and responded to questions.
- Processed cash payments for merchandise purchases efficiently and accurately.
- Maintained work area and kept cash drawer organized.
- Preparing of different beverages
Education
Bachelor (5 Semesters, Not Completed)) - Computer Science
LPNU
Lviv02-2022
Skills
- Customer Service
- Safe Food Handling
- Menu Recommendations
- Order Accuracy
- Beverage Preparation
Languages
English
Professional
German
Limited
French
Elementary
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Waitress/Bartender
Forellenhof
09.2022 - 11.2023
Crew Member Cook
M'cdonalds
09.2020 - 02.2022
Bachelor (5 Semesters, Not Completed)) - Computer Science
LPNU
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