Yudy Quevedo
Toronto,Canada
Summary
10+ Years of compound work experience Effective interpersonal, communication, and customer service skills Physically fit to meet work demands, able to perform repetitive tasks Multitask with good prioritizing and time management skills Work well independently and with minimal supervision as well as part of a team Comfortable working in fast-paced environments Flexible team player willing to learn new skills Communication skills: English, Spanish, and Italian Computer Skills: MS Office Word, Excel, PowerPoint, Zoom; Emails and Internet search
Overview
14
14
years of professional experience
Work History
Night Shift Supervisor - Google
GDI Integrated Facility Services
06.2024 - Current
- Supervise night shift operations within single building, ensuring staff compliance with duties and standards
- Manage cleaning supplies inventory by creating detailed lists for manager
- Coordinate employee schedules, resolve attendance issues, and liaise with staffing agencies for absences
- Conduct daily reminders on proper cleaning techniques and dilution usage
- Address employee concerns and escalate issues to senior management when needed
- Maintain safe and productive work environment
- Assigned each member of 9 person team with specific daily tasks and responsibilities.
Lunchroom Support - Volunteer
TDSB
09.2023 - Current
- Monitor lunchroom and support students with any needs during lunchtime to ensure safety
- Organize students going through line, and helped younger children with food items
- Clean tables, remove debris, sort trash and recycling
- Participate in school events, and assist with fundraising and other school activities
- Demonstrate teamwork attitude and flexibility by adapting to different activities and delivering desired results
Caregiver
Private Client
08.2022 - 12.2022
- Provided loving care and companionship to senior person
- Accompanied client to medical appointments, banks, shopping, and other activities
- Assisted with housekeeping, laundry, and grocery shopping
- Cooked healthy and nourishing meals and help client with feeding
- Maintained ongoing communication and collaboration with family members
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
Privet Cilent
01.2019 - 01.2021
- Assisted senior person with physical care including lifting, bathing, grooming, physical therapy, feeding, and emotional well-being using knowledge of safety and body mechanics with zero fall incidents
- Monitored patient schedule, including doctor appointments, medication schedule, recreation, family/friend visits
- Maintained patient progress notes for family and family physician
- Maintained household, including shopping, meals, cleaning, and laundry
- Coached patient in performing 100% of household tasks and activities of daily living - ADLs on their own
Catering Server
Hilton Garden Inn Hotel
01.2015 - 01.2017
- Greeted guests in friendly and professional manner and created welcoming experience
- Assisted guests by answering their inquiries and providing directions, event schedule, and other information
- Organized and displayed food supplies, serving trays, dinnerware, serving and heating equipment in each event
- Handled setup and takedown of all catering furniture, service delivery supplies, and cooking equipment
- Maintained inventory of serving equipment, kitchenware, and dinnerware
- Swept and mopped floors, dusted and cleaned work surfaces and furniture
- Handled food and beverage orders for up to 150 guests, delivering prompt and friendly service.
Esthetician
Cenelia’s Hair Studio & Spa
01.2015 - 01.2017
- Delivered high-quality customer service and ensured positive client experience in each interaction
- Increased customer retention by 90% by personalizing services and generating customer satisfaction
Esthetician
Humbertown Village SPA
01.2011 - 06.2015
- Delivered high-quality customer service and ensured positive client experience in each interaction
- Increased customer retention by 90% by personalizing services and generating customer satisfaction
Education
High School Diploma -
Burnhamthorpe Collegiate Institute and Adult Learning Centre
Toronto, ON01.2011
Esthetician Diploma -
French Beauty Academy
Colombia01.2003
Skills
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking and organization
- Community service
Languages
English
Full Professional
Italian
Professional Working
Spanish
Native or Bilingual
Timeline
Night Shift Supervisor - Google
GDI Integrated Facility Services
06.2024 - Current
Lunchroom Support - Volunteer
TDSB
09.2023 - Current
Caregiver
Private Client
08.2022 - 12.2022
Caregiver
Privet Cilent
01.2019 - 01.2021
Catering Server
Hilton Garden Inn Hotel
01.2015 - 01.2017
Esthetician
Cenelia’s Hair Studio & Spa
01.2015 - 01.2017
Esthetician
Humbertown Village SPA
01.2011 - 06.2015
High School Diploma -
Burnhamthorpe Collegiate Institute and Adult Learning Centre
Esthetician Diploma -
French Beauty Academy
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