Kritika Kaur
Summary
Dedicated and personable Customer Service professional with strong communication skills and over of experience in fast-paced environments. Proven ability to resolve customer issues efficiently, maintain positive client relationships, and support team goals. Skilled in handling inquiries, processing transactions, and delivering high-quality service with a customer-first approach.
Overview
3
3
years of professional experience
Work History
Light Duty Cleaner
GDI Integrated Facility Services
08.2023 - Current
- Cleaned and sanitized offices, washrooms, hallways, and public areas.
- Swept, mopped, vacuumed floors, and dusted furniture and surfaces.
- Emptied trash bins and replaced liners regularly.
- Replenished supplies such as soap, paper towels, and toilet paper.
- Followed safety procedures and used cleaning equipment and chemicals properly.
Gas Station Attendant
Chevron
03.2023 - 06.2023
- Assisted customers with fueling vehicles and processed payments accurately.
- Operated the cash register, handled cash/card transactions, and issued receipts.
- Stocked shelves, coolers, and cleaned store and pump areas regularly.
- Monitored fuel levels and reported maintenance or safety issues promptly.
- Provided friendly customer service and answered product or service questions.
Dairy Sales Associate
Walmart
08.2022 - 01.2023
- Stocked and organized dairy products, ensuring freshness and proper rotation.
- Assisted customers with product inquiries and provided friendly service.
- Maintained cleanliness of the dairy section and followed food safety guidelines.
- Monitored inventory levels and reported low or damaged stock.
- Supported team goals and ensured a smooth shopping experience.
Education
Diploma - General Studies
Kwantlen Polytechnic University
Surrey, BC06-2025
High School Diploma -
St. Joseph's Convent School
Sambalpur, OD, India05-2019
Skills
Sales and Promotions
Security Practices
Customer Service
Meeting Sales Goals
Merchandise recommendations
Inventory Management
Payment Processing
Computer proficiency and Microsoft skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Light Duty Cleaner
GDI Integrated Facility Services
08.2023 - Current
Gas Station Attendant
Chevron
03.2023 - 06.2023
Dairy Sales Associate
Walmart
08.2022 - 01.2023
Diploma - General Studies
Kwantlen Polytechnic University
High School Diploma -
St. Joseph's Convent School
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