Summary
Overview
Work History
Education
Skills
Timeline
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Yubing (Abbey) Liu

Unionville,ON

Summary

Client-focused luxury sales expert with nearly 7 years of experience at Van Cleef & Arpels, specializing in High Jewelry and fine jewelry sales. Proven ability to consistently exceed sales targets while building long-term relationships by getting to know clients personally, and tailoring each experience to their individual tastes and milestones. Known for delivering exceptional service that reflects the Maison’s heritage, with strong expertise in clienteling, boutique operations, and supporting private appointments in a collaborative, high-performing team environment.

Overview

9
9
years of professional experience

Work History

Sales Associate

Van Cleef & Arpels
Toronto Yorkdale, ON
10.2018 - Current
  • Consistently provided exceptional service to clients, reflecting Maison’s values of elegance, refinement, and personalized experience.
  • Consistently achieved and exceeded monthly and annual sales goals, including High Jewelry sales, by cultivating strong, trust-based relationships with new and returning clients.
  • Maintained and grew an individual client book, leveraging CRM tools and personal outreach (calls, emails, and handwritten notes) to drive repeat business.
  • Develop deep product knowledge across high jewelry, timepieces, and personal outreach (

Seasonal Boutique Assistant

Van Cleef & Arpels
Toronto Yorkdale, ON
10.2017 - 10.2018
  • Supported daily boutique operations, including client welcome, presentation setup, inventory handling, and after-sales service coordination, ensuring a seamless luxury experience.
  • Assisted Sales Associates during high-traffic periods and client appointments by preparing trays, ensuring product readiness, and maintaining boutique cleanliness and display standards.
  • Built foundational knowledge of high jewelry and Maison heritage, enabling a smooth transition into a sales associate role.

Personal Shopping Assistant

Holt Renfrew Yorkdale
Toronto Yorkdale, ON
01.2016 - 04.2017
  • Assisted senior personal shoppers in curating tailored fashion and accessory selections for high-profile clients, ensuring a seamless, exclusive shopping experience.
  • Maintained detailed client profiles and shopping histories to support personalized recommendations and client retention.
  • Coordinated communication between sales, merchandising, and logistics teams to ensure timely product availability and meet client needs.

Education

Bachelor of Management And Organizational Studies - Human Resources Management

University of Western Ontario
London, ON
06-2015

Skills

  • Client relationship management
  • Sales strategies
  • Problem-solving skills
  • Negotiation skills
  • Effective communication
  • Teamwork and collaboration

Timeline

Sales Associate

Van Cleef & Arpels
10.2018 - Current

Seasonal Boutique Assistant

Van Cleef & Arpels
10.2017 - 10.2018

Personal Shopping Assistant

Holt Renfrew Yorkdale
01.2016 - 04.2017

Bachelor of Management And Organizational Studies - Human Resources Management

University of Western Ontario

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Yubing (Abbey) Liu