Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SOLMAZ BEHROUZFAR

Montreal,QC

Summary

Passionate and creative individual with extensive experience in luxury fashion retail, working in both Iran and Germany. Deep love for fashion design and retail trends, thoroughly enjoying engaging with people to discuss the latest styles. Currently pursuing a translation program specializing in German to English and Persian, honing strong communication skills and providing a multicultural perspective brought to every role. Background in content creation and a genuine passion for music, dance, fashion, art, and makeup. Dedication lies in making meaningful connections and helping others. Thrives in dynamic environments, always eager to contribute energy and creativity to new challenges.

Overview

16
16
years of professional experience

Work History

Sales Associate

Ainaz-artwork
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.

Graphic Designer & Translator

Self-Employed
01.2009 - Current
  • Designed high-quality visual content for premium brands and high-end products
  • Translated marketing materials and product descriptions for international brands
  • Created customized designs and branding strategies for businesses targeting affluent

Marketing & Office Manager

German Law Office
01.2014 - 01.2019
  • Developed marketing strategies to attract high-end clientele, particularly within the premium sector
  • Handled client communications, ensuring superior service in multiple languages
  • Managed office operations, focusing on client satisfaction and organizational efficiency

Education

Bachelor of graphic design - Faculty of Arts and Architecture

Azad University

Skills

  • Project Management
  • Teamwork
  • Leadership
  • Sales
  • Communication
  • Marketing
  • Social media
  • Design
  • Customer Relationship Management (CRM)
  • Training
  • Digital Marketing
  • Premium Sales & Customer Service
  • Visual Merchandising & Store Presentation
  • Client Relationship Management
  • Personalized Client Experience & Upselling
  • Digital Marketing & Social Media Strategy
  • Cross-cultural Communication & Adaptability
  • Graphic Design
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship Building
  • Client Service
  • Store Opening and Closing
  • Sales Strategies
  • Strategic Planning

Languages

English
Full Professional
German
Full Professional
Persian
Native or Bilingual
Turkish
Limited Working
French
Elementary

Timeline

Sales Associate

Ainaz-artwork
02.2024 - Current

Marketing & Office Manager

German Law Office
01.2014 - 01.2019

Graphic Designer & Translator

Self-Employed
01.2009 - Current

Bachelor of graphic design - Faculty of Arts and Architecture

Azad University

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SOLMAZ BEHROUZFAR