LIANG YAO
Edmonton,AB
Summary
- Customer-oriented and strategic-thinking professional with over 5 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
- Diligent Research Intern organized in handling documentation, recordkeeping and data analysis. Skilled in enhancing research with accuracy and precision. Dedicated to executing protocols to meet study objectives and requirements.
- Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
President
Hulu Holding Ltd
Edmonton, AB
11.2021 - Current
- Coordinated work across departments to keep teams on track with company goals.
- Cultivated and maintained positive working relationships with employees.
- Integrated marketing and sales strategies with business development and operational leadership plans.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented a sales training program to improve the overall performance of the sales team.
Research Assistant
University of Alberta
Edmonton, AB
01.2021 - 12.2021
- Assisted with preparing presentation materials before major meetings and reviews.
- Analysis of research data, interpretation of results, preparation of manuscripts and presentations.
- Conducted qualitative and quantitative analysis on assigned data.
Administrative Assistant
STARIUM DEVELOPMENT INC.
Powell River, BC
05.2020 - 07.2020
- Developed and managed services delivery and working with internal and external partners to ensure high quality services to clients for STARIUM.
- Responsible for the implementation of program related policies and procedure in accordance with BC housing regulations/policies, directives and agreements to Forster an environment of positive tenant and community relations in the provision of safe and affordable housing.
- Provided administration supportive to the Executive and Board of Directors.
Education
Bachelor of Science - Electrical Engineering
University of Alberta
Edmonton, AB06.2020
Skills
- Class 5 driver’s license
- Python, MATLAB and C
- Microsoft Office
- QuickDesk
- Leadership
- Teamwork
- Business Development
- Staff Training
- Employee Relations
Languages
English
Native/ Bilingual
Mandarin
Native/ Bilingual
Certification
- E.I.T. (APEGA)
- I.F.C.
Timeline
President
Hulu Holding Ltd
11.2021 - Current
Research Assistant
University of Alberta
01.2021 - 12.2021
Administrative Assistant
STARIUM DEVELOPMENT INC.
05.2020 - 07.2020
Bachelor of Science - Electrical Engineering
University of Alberta
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