Yik On Tse

• Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
• Ensured that all customer inquiries were answered promptly and completely.
• Analyzed client financial statements and data to evaluate financial health and investment opportunities.
• Provided advice on a range of financial products including mutual funds, stocks, bonds, and insurance.

• Developed strong customer relationships to encourage repeat business.
• Developed strong relationships with customers by providing personalized assistance and support.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Provided exceptional customer service to ensure customer satisfaction.

Upgrading of Tai Po Sewage Treatment Works - Investigation

• Prepared technical and administrative deliverables, including sewage treatment impact assessments and progress report.
• Coordinated tendering process for subcontracted survey projects.
• Supported bid proposal for new project.

Kai Tak Sport Park

• Facilitated timely delivery of technical drawings to clients.
• Supported development of cost-effective design solutions.
• Assisting with the verification of BIM design model.

• Assisted in site inspection
• Developed preliminary design concepts for projects.