Yik On Tse (Harry)

• Improved client satisfaction with timely updates and transparent communication throughout project lifecycle.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Delivered consistent results within compliance guidelines while meeting quarterly sales quotas.
• Worked with average 15 clients per week to provide competitive commercial banking solutions and retail financing plans.
• Monitored project progress, identified risks and took corrective action as needed.
• Kept projects on schedule by managing deadlines and adjusting workflows.

• Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
• Assisted customers in understanding their financial statements, providing clarity regarding charges or fees.
• Enhanced customer satisfaction by addressing and resolving financial inquiries in timely manner.

Upgrading of Tai Po Sewage Treatment Works - Investigation - Tai Po, Hong Kong

• Assisted in development, design and execution of projects.
• Prepared standard reports and documentation to communicate results to senior management.
• Prepared bid proposals for presentation to potential clients under supervision of senior engineer.
• Prepared tender for sub-contracting field survey service under supervision of senior engineer.
• Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
• Adhered to timelines to meet quality assurance targets.

Kai Tak Sport Park - Kai Tak, Hong Kong

• Reviewed up-to-date BIM model for manufacturing feasibility.
• Assisted in solving RFIs.
• Assisted in developing cost-effective solutions to engineering problems under supervision of senior engineer.
• Verified construction documentation to meet client requirements and vision.

• Assisted in site inspection.
• Prepared simple drawing for meeting.