Ye Eun (Zoe) Kim
Port Moody,BC
Summary
Dynamic Food Service Supervisor with a proven track record at Sushi Modo, excelling in guest relations and team leadership. Successfully supported the launch of a top-rated location while expertly managing reservations and resolving conflicts. Known for maintaining a calm and professional demeanor in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Sushi Modo
Port Moody, Canada
08.2022 - Current
- Manage front-of-house operations, staff supervision, and large party coordination
- Handle phone reservations and guest inquiries with efficiency and professionalism
- Resolve guest concerns and support team needs during high-volume service
- Assist the owner with inventory, documentation, and operational decisions
- Supported the launch and growth of a top-rated second location
Head Teacher / Front-of-House Coordinator
Wise Reader
Bundang-gu, South Korea
10.2020 - 11.2021
- Welcomed students, parents, and staff; managed appointment bookings and scheduling
- Served as primary contact for daily operations and customer service
- Maintained a well-organized and professional reception environment
Education
Bachelor of Political Science - Bachelor of Arts in Consumer Science
SungKyunKwan University
Seoul, South Korea08.2021
Skills
- Guest Relations
- Conflict Resolution
- Customer Service
- Reservation Management
- Team Leadership
- Calm Demeanor
- Professional Demeanor
Certification
- HubSpot Social Media Certified
- Microsoft Word & PowerPoint Specialist
Languages
- English (Native)
- Korean (Native)
- Filipino (Fluent)
- Spanish (Basic)
Timeline
Food Service Supervisor
Sushi Modo
08.2022 - Current
Head Teacher / Front-of-House Coordinator
Wise Reader
10.2020 - 11.2021
Bachelor of Political Science - Bachelor of Arts in Consumer Science
SungKyunKwan University
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