Summary
Overview
Work History
Education
Skills
Certification
Language
license
Timeline
Generic

Yashpal Arora

Kitchener,ON

Summary

Skilled at analyzing situations, identifying issues, and developing effective solutions.

Possess leadership qualities, including the ability to motivate and guide teams, make strategic decisions, and manage projects effectively.

Proficient in both oral and written communication.

Available to work any shift, including days, nights, weekends, and holidays.

Have a clean driver's license with no tickets. Own vehicle and can use it for work commute.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Train Conductor

CN Rail
08.2023 - 05.2025
  • - Operated and monitored movement of trains in coordination with rail yard operations.
  • - Ensured adherence to rail safety protocols and communicated with dispatch using radios and signal systems.
  • - Assisted elderly and disabled individuals in navigating the rail environment, ensuring safety and accessibility.
  • - Maintained detailed reports and logs for incidents, delays, and shift summaries.
  • - Used advanced problem-solving and decision-making in dynamic, high-pressure situations.
  • - Delivered excellent customer service while working under strict schedules and compliance frameworks.
  • - Collaborated with team members and control centers to respond to issues such as track obstructions or disabled passengers.
  • - Gained experience in safety-sensitive operations and adherence to protocols similar to those required for public transit vehicle operators.

Yard Coordinator and Security

CP Wolverton Yard, AYR (Elite Security)
04.2022 - 07.2023
  • - Oversaw yard traffic and coordinated railcar movement.
  • - Ensured safety, security, and adherence to procedural protocols within the rail yard.
  • - Interpreted and relayed signals to ensure safe routing.
  • - Maintained awareness of emergency situations and supported site-wide safety protocols.

Manager

Pioneer Gas Station
09.2019 - 07.2023
  • - Supervised store operations, inventory, staff scheduling, and compliance with safety regulations.
  • - Maintained financial records and handled cash transactions exceeding $5,000 daily.
  • - Recruited, trained, and led team members to deliver high-quality customer service.
  • - Addressed customer complaints and implemented solutions under pressure.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Diploma - General Business

Conestoga College
Kitchener, ON
04.2021

Skills

  • - Computer Literacy: MS Word, Excel, Outlook; Dispatch systems; Surveillance (Avigilon)
  • - Other: Communication, attention to detail, emergency response, organizational skills

Certification

  • - Use of Force - First Aid and CPR - WHMIS - Note Taking and Report Writing
  • - Fire Safety - Indigenous Awareness - Active Shooter Awareness
  • - Computer Safety - Customer Service - Field Risk Assessment - Mental Health Awareness
  • - Workplace Violence & Harassment - Human Rights Training - High-Risk Patrol - Accessibility Awareness

Language

English
Hindi
Punjabi

license

  • G Driver’s License with over 4 years of driving experience
  • Clean driving abstract

Timeline

Train Conductor

CN Rail
08.2023 - 05.2025

Yard Coordinator and Security

CP Wolverton Yard, AYR (Elite Security)
04.2022 - 07.2023

Manager

Pioneer Gas Station
09.2019 - 07.2023

Diploma - General Business

Conestoga College

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Yashpal Arora