Yash Desai
Supply Chain Management
Etobicoke,ON
Summary
Seasoned Floor Manager is highly effective at managing wide-ranging tasks supporting management operations. Excellent team leader and complex problem-solver with an analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.
Overview
3
3
years of professional experience
Work History
Produce Clerk
Food Basics
09.2023 - Current
- Managed inventory of fresh produce, maintaining optimal stock levels and achieving a turnover rate of 2 times per week.
- Oversaw incoming produce shipments, placing orders and verifying quality and quantity against invoices with a 98% accuracy rate in order fulfillment.
- Ensured product quality by inspecting and sorting produce upon receipt, promptly removing 10% of damaged or expired items to maintain standards.
- Supported customer satisfaction by assisting in product selection, addressing inquiries, and maintaining a clean, compliant work environment.
- Optimized department workflow by delegating tasks according to individual employee strengths and skillsets.
Automotive Floor Manager
Speed Car Care
08.2021 - 11.2022
- Managed daily operations of the workshop floor, leading a team of 15-20 technicians and support staff. Conducted performance evaluations, resulting in a 15% increase in team productivity.
- Ensured high levels of customer satisfaction by promptly addressing complaints and queries, maintaining a customer retention rate of over 85%, and managing service schedules to achieve an average turnaround time of 2-3 days per vehicle.
- Oversaw the ordering and inventory management of parts and supplies, conducting monthly audits to ensure inventory accuracy within a 2% variance and reducing parts shortages by 20%.
- Coordinated with suppliers and vendors to ensure timely delivery of parts and materials, implementing a just-in-time inventory system that improved parts availability, reduced lead times by 15%, and decreased holding costs by 25%.
Sales and Marketing Representative
Pratham Notebooks
Ahmedabad, Gujarat
11.2017 - 03.2020
- Conducted in-depth market research and analysis, compiling data into organized spreadsheets for strategic decision-making, resulting in a 10% increase in targeted customer outreach effectiveness.
- Collaborated with sales and marketing teams to develop and execute sales campaigns and promotional strategies, achieving a 15% increase in sales during promotional periods.
- Managed a portfolio of clients, including schools, offices, and retailers, ensuring their needs were met and sales targets were exceeded. Implemented CRM tools to track interactions and improve engagement, contributing to a 20% increase in customer retention rates.
- Monitored campaign performance metrics and adjusted strategies to optimize conversion rates and ROI, enhancing overall sales effectiveness.
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Education
Logistics And Supply Chain Management - Management
Canadore College of Applied Arts And Technology
Brampton, ON 01.2024 - 08.2024
Project Management - Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON 01.2023 - 08.2023
Bachelor of Technology - Automobile Engineering
Indus University
Ahmedabad, Gujarat06.2021
Skills
- Customer Needs Assessment
- Business Development
- Product Sales
- Good Communication
- Campaign Execution
- Time Management
- Client Relationship Management
- Strategic Planning
- Project Coordination
- Team Leadership
- Problem-Solving
- Efficiency Improvement
- Selecting Suppliers
- Estimate Costs
- Supply Chain Planning
- Inventory Management Support
- Coordinating Transportation
- Supply and Demand Requirements
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureWork from home optionPersonal development programsTimeline
Logistics And Supply Chain Management - Management
Canadore College of Applied Arts And Technology
01.2024 - 08.2024
Produce Clerk
Food Basics
09.2023 - Current
Project Management - Management
Conestoga College Institute of Technology And Advanced Learning
01.2023 - 08.2023
Automotive Floor Manager
Speed Car Care
08.2021 - 11.2022
Sales and Marketing Representative
Pratham Notebooks
11.2017 - 03.2020
Bachelor of Technology - Automobile Engineering
Indus University
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