Robert Banks
Concord,CA
Summary
Working for myself for so many years has taught me self discipline , determination, motivation , awareness and knowledge of how businesses are run. Customer service, satisfaction, patience and understanding as well. Dedication and hard work is what I live by in life and career.
Overview
29
29
years of professional experience
Work History
Produce Clerk
Lucky's Supermarket
10.2023 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Inspected produce to update and adjust pricing information.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
- Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Contributed to waste reduction by monitoring produce conditions and implementing timely markdowns for quick sale.
- Implemented efficient organization system for back stock, reducing time spent on inventory checks and restocking.
- Reduced incidence of out-of-stock items by closely monitoring inventory levels and adjusting orders accordingly.
- Ensured compliance with health and safety regulations by properly handling and storing produce.
- Cutting and packaging cut fruit and vegetables for sale.
- Stocking grocery shelves
- Monthly inventory
- Writing orders
Team Trainer Produce
Whole Foods Market
01.2022 - 10.2023
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Maintained current knowledge of all team position requirements.
- Demonstrated new products, procedures and techniques to employees .
- Culling and rotating produce throughout the day.
- Stocking produce
- Monthly inventory.
- Working in floral department culling and stocking.
- Sanitation and sterilization of counters and floors.
- Assisting grocery department in stocking shelves and bi-monthly inventory.
Self Employed Hair Stylist
Berenice Salon
12.2007 - 01.2022
Self Employed Hair Stylist
Dre Holder Salon
01.2001 - 12.2007
Self Employed Hair Stylist
John Velasquez Hair Salon
01.1998 - 01.2001
Assistant Hair Stylist
Spectrum Salon
01.1996 - 12.1997
Education
Cosmetology
Lyles Beauty College
Fresno, CA12-1995
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Cleaning and sanitation
- Pallet jack operation
- Display setup
- Quality control
- Product restocking
- Price checking
- Regulatory compliance
- Retail merchandising
- Inventory counts
- Labeling accuracy
- Operations support
- Temperature logging
- Unloading deliveries
- Cleaning procedures
- Safe food handling
- Training and mentoring
- Food safety compliance
- Retail sales
- Product knowledge expertise
- Supply ordering
- Product rotation
- Pricing and shelf labeling
- Product knowledge
- Produce quality standards
- Store appearance
- Inventory and stocking
- Product and service sales
- Store opening and closing
- Positive customer engagement
- Food preparation
- Supermarket stocking
- Customer needs assessment
- Goal driven
Timeline
Produce Clerk
Lucky's Supermarket
10.2023 - Current
Team Trainer Produce
Whole Foods Market
01.2022 - 10.2023
Self Employed Hair Stylist
Berenice Salon
12.2007 - 01.2022
Self Employed Hair Stylist
Dre Holder Salon
01.2001 - 12.2007
Self Employed Hair Stylist
John Velasquez Hair Salon
01.1998 - 01.2001
Assistant Hair Stylist
Spectrum Salon
01.1996 - 12.1997
Cosmetology
Lyles Beauty College
Similar Profiles
Hector BarajasHector Barajas
Key Carrier at Lucky's SupermarketKey Carrier at Lucky's Supermarket
Robert LutzRobert Lutz
Produce Clerk at Lucky's SupermarketProduce Clerk at Lucky's Supermarket
Andres CienfuegosAndres Cienfuegos
Multi Purpose Clerk at Lucky's SupermarketMulti Purpose Clerk at Lucky's Supermarket
Ba'Lee HallBa'Lee Hall
Deli Clerk at Lucky's SupermarketDeli Clerk at Lucky's Supermarket
Maira RodriguezMaira Rodriguez
Book Keeping/Payroll Administrator at Calixto Towing Inc.Book Keeping/Payroll Administrator at Calixto Towing Inc.