Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Manuel

Powell River

Summary

Dynamic Produce Clerk at Quality Foods Inc. with a strong work ethic and exceptional customer service skills. Enhanced product quality and increased sales through attractive displays and effective inventory management. Committed to food safety compliance and fostering a positive shopping experience, while training new staff in proper produce handling techniques.

Overview

7
7
years of professional experience

Work History

Produce Clerk

Quality Foods Inc.
09.2018 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Inspected produce to update and adjust pricing information.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
  • Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
  • Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
  • Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
  • Sorted and packaged produce items to prepare for shipments.
  • Contributed to the store''s commitment to environmental sustainability by implementing proper recycling practices for cardboard, plastic, and food waste within the produce department.
  • Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
  • Optimized space utilization in produce display area, allowing for wider variety of items to be showcased.
  • Participated in periodic training sessions to stay informed about organic and non-GMO produce trends.
  • Improved customer satisfaction by providing knowledgeable answers to questions about fruit and vegetable selection and storage.
  • Conducted regular price checks to ensure accuracy at point of sale, preventing customer dissatisfaction and delays at checkout.
  • Increased sales of seasonal items by creating attractive displays that highlighted quality and variety.
  • Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
  • Streamlined process of receiving deliveries to ensure prompt and accurate stocking of produce.
  • Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
  • Ensured compliance with health and safety regulations by properly handling and storing produce.
  • Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
  • Reduced incidence of out-of-stock items by closely monitoring inventory levels and adjusting orders accordingly.
  • Assisted in development of promotional materials for in-season produce to drive awareness and sales.
  • Fostered positive shopping experience, assisting customers with finding specific products and offering preparation tips.
  • Engaged with suppliers to resolve any issues with produce quality or delivery delays, maintaining high standard of offerings.
  • Contributed to waste reduction by monitoring produce conditions and implementing timely markdowns for quick sale.
  • Educated new staff on proper handling and presentation techniques for various types of produce.
  • Maintained cleanliness of produce area, ensuring welcoming environment for customers.
  • Provided feedback from customer interactions to management, helping to shape future stock selections and promotions.
  • Supported team-focused environment, stepping in to help colleagues during peak times to maintain efficient operations.
  • Implemented efficient organization system for back stock, reducing time spent on inventory checks and restocking.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Bachelor of Arts - Fine Arts

Far Eastern University
Manila, Philippines
01-1997

Skills

  • Customer service
  • Positive attitude
  • Cleaning and sanitation
  • Cleanliness and sanitation
  • Flexible schedule
  • Cleaning procedures
  • Food safety compliance
  • Honesty and integrity
  • Written and oral communication
  • Punctuality
  • Product rotation
  • Hand-eye coordination
  • Order discrepancy reporting
  • Pricing and shelf labeling
  • Management interaction
  • Food running
  • Hospitality service expertise
  • Product knowledge
  • Freshness assessment
  • Product recommendations
  • Willingness to learn
  • Verbal and written communication
  • Produce quality standards
  • Store appearance
  • Unloading packages
  • Produce section organization
  • Produce handling
  • Adaptable and flexible
  • Strong communication and interpersonal skills
  • Inventory and stocking
  • Honest and dependable
  • Friendly and helpful
  • Customer needs assessment
  • Decision-making
  • Customer assistance
  • Ability to lift 40 pounds
  • Goal driven
  • Flexible hours
  • Reliable and responsible
  • Safety and cleanliness standards
  • Basic mathematics
  • Excellent written and verbal communication
  • Store opening and closing
  • Merchandising and display
  • Organization
  • Positive customer engagement
  • Engaging with diverse customers
  • Team cooperation
  • Strong work ethic
  • Task delegation
  • Safe food handling

Timeline

Produce Clerk

Quality Foods Inc.
09.2018 - Current

Bachelor of Arts - Fine Arts

Far Eastern University
Ryan Manuel