Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Xhuljano Meraj

Etobicoke,ON

Summary

Proficient Business Analyst with a strong background in SAP modules, specializing in logistics and security. Skilled at analyzing business processes and implementing efficient solutions. Recognizes opportunities for improvement and provides practical insights to support organizational goals. Demonstrates expertise in data analysis and promotes productive collaboration with stakeholders.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analyst

Alstom
02.2024 - Current
  • Coordinated with internal stakeholders during system upgrades, ensuring minimal disruption to daily operations.
  • Established performance metrics, monitoring progress towards organizational goals on a regular basis.
  • Reduced operational costs by 15% with smart budget management and cost-saving initiatives.
  • Developed financial and business analyses using software such as Excel and Sap Modules.
  • Managed cross-functional requests to ensure timely delivery of high-quality results.

Leasing Specialist

Capreit
08.2022 - 01.2024
  • Attended weekly staff meetings and took extensive notes to share with property manager.
  • Posted policies and rules in common areas for tenant review.
  • Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
  • Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
  • Efficiently managed 6 properties simultaneously while meeting tight deadlines in a fast-paced, high-pressure environment.

SAP Security Consultant

Data Network Consulting
06.2019 - 12.2021
  • Part of the Global Service team Level 1-2 IAM specializing in user and role management.
  • Proficient in user operations such as creation, blocking, and unblocking across Net viewer IDM, SAP R/3 and S/4 Hana 1909 platforms.
  • Managed user access and established special connections using the Marketplace SAP Portal
  • Managed and adhered to approval workflows for enabling user access in systems such as BW/BI, PLM, APO, MM, SD, PP, SOLMAN, SRM, SNC, EWM, DocuSign, Blue Yonder.
  • Managed the end-to-end lifecycle of SAP roles, ensuring appropriate authorization levels were maintained at all times.
  • Efficiently fixed security permissions and addressed SOD.
  • Managed segregation of duty violations.
  • Granted Firefighter ID access to emergency users

SAP PP Functional Analyst

Data Network Consulting
08.2018 - 06.2019
  • Assisted in the Go Live phase, providing essential on-site support
  • Developed user-friendly end-user manuals to guide and assist in system utilization
  • Collaborated with cross-functional teams to ensure successful project delivery within tight deadlines.
  • Conducted end-user training sessions, ensuring seamless adoption and understanding of the system.
  • Demonstrated exceptional problem-solving skills, quickly resolving technical issues while minimizing downtime and maintaining a high level of customer service.

SAP MM Support Consultant

Data Network Consulting
11.2017 - 07.2018
  • Engaged in a significant SAP Migration Project.
  • Worked on a dual-plant sourcing initiative involving production and molding facilities.
  • Handled data migration including material master data, Purchase Orders, Contracts, and Goods recipes.
  • Customized systems and initiated system tables for new plant integrations.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Quality Assurance Specialist

Sky
02.2017 - 10.2017
  • Managed and improved end-user contracting processes for better system accuracy and efficiency
  • Implemented and managed the digital signature procedure, ensuring secure and authenticated transactions
  • Validated system functionality, ensuring user selections accurately produced the intended contract outputs
  • Contributed in reporting activities, capturing key metrics and providing insights for continuous improvement.
  • Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
  • Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.

Education

Post Graduate Certificate Human - Resources Management

Seneca College
Toronto, ON

Post Graduate Certificate - Project Management

Seneca College
Toronto, ON
2024

Bachelor - Political Science and International Relations

University of Turin
Italy

Skills

    Key Professional Skills

  • Business Process Optimization
  • Incident Service Management
  • Inventory Management
  • Logistic Coordination
  • Customer Service Support
  • Requirements gathering
  • Data analysis, UAT, QA (selenium)
  • SAP Module Expertise: SAP MM (Materials Management), SAP SD (Sales and Distribution) SAP PP (Production Planning) SAP SECURITY (Role and user administration)
  • Reporting and KPI tracking
  • Agile methodologies (mural)
  • BI tools expertise (Tableau, Pivot tables)
  • Soft Skills

  • Team collaboration
  • Open communication
  • Problem-solving
  • Critical thinking
  • Adaptability
  • Leadership
  • Creativity

Certification

Salesforce Adm 201


CPR/AED/First Aid Canadian Red Cross

Languages

  • Albanian (fluent), English (fluent), Italian (fluent), Spanish (intermediate)
  • Interests

    • Enjoying the art of baking and pastry-making, experimenting with recipes
    • Passionate about balancing physical health with mental and emotional wellness
    • Hiking
    • Home Renovation

    Timeline

    Business Analyst

    Alstom
    02.2024 - Current

    Leasing Specialist

    Capreit
    08.2022 - 01.2024

    SAP Security Consultant

    Data Network Consulting
    06.2019 - 12.2021

    SAP PP Functional Analyst

    Data Network Consulting
    08.2018 - 06.2019

    SAP MM Support Consultant

    Data Network Consulting
    11.2017 - 07.2018

    Quality Assurance Specialist

    Sky
    02.2017 - 10.2017

    Post Graduate Certificate Human - Resources Management

    Seneca College

    Post Graduate Certificate - Project Management

    Seneca College

    Bachelor - Political Science and International Relations

    University of Turin
    Xhuljano Meraj