Faith Ihenyen

• Organized and lead business requirement gathering by facilitating workshops or focus groups to bring together multiple stakeholders to discuss and define requirements collaboratively.
• Developed, enhanced, and managed user stories and related deliverables, including process flows, to align with development requirements and stakeholder expectations.
• Collaborated with product owners and developers to define and prioritize product features, resulting in a 10% increase in product adoption.
• Engaged in Quality Assurance procedures to verify that implemented solutions align with business requirements and objectives, ensuring their full functionality and operational readiness
• Participated in user training sessions in order to equip end-users with the necessary knowledge and skills to effectively utilize the system, ensuring a smooth transition and addressing any queries or challenges they encountered during their interactions with the system.

• Participated in the project through the entire SDLC cycle from inception, elaboration, construction and transition phases. Ensured deliverables at different phases until deployment.
• Aligned company goals, customer needs and business strategy by eliciting and documenting detailed business requirements through stakeholder interviews and workshops.
• Conduct in-depth analysis of the current and future data flows and process workflows. Utilize Microsoft Visio to create use case, activity, and process flow diagrams for stakeholder insight.
• Worked closely with Agile development teams, participating in sprint planning, backlog grooming, and daily stand-ups to ensure project alignment with business goals.
• Ensured adherence to business rules and policies by tracking and managing requirement changes across system development life cycle, resulting in streamlined business processes and optimized outcomes
• Planned and communicated regularly with the stakeholders by means of status reports,
  presentations, e-mails, and meetings

Collaborated with stakeholders to gather requirements, define project scope, and develop clear objectives including business case development. Facilitated meetings and workshops to elicit requirements, conduct gap & requirements analysis, and drive consensus among cross-functional teams ensuring alignment with RFP & RFI requirements.

Key Projects:

• Enhancement of Digital Banking Application.

• Credit Processing Automation (Enterprise Application

Implementation).

• Implementation of Customized Cash/ Cheque Deposit Portal.

• Learning and Development Portal Implementation.

• Customized Statement Reporting Portal Enhancement.