Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

WENDY MATYUS

Vineland,ON

Summary

Dedicated professional, demonstrating solid communication and problem-solving skills. Known to be highly organized with strong time-management skills working with a sense of urgency, with strong attention to detail. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

Work History

Canadian Border Service Agent

CBSA
  • CBSA office for 25 years working at various canadian border crossings. Upholding all legislature that all customs officers are responsible to enact.
  • Responsible for clearing all shipments and people for admissibility to Canada
  • Upheld government requirements and ensured that all were met prior to clearance
  • Strong report writing skills as well as documenting information and evidence submitted to other government department for further investigation
  • Granted highest security clearances in Federal Government
  • Conducted tours of the international bridge to dignitaries visiting from other countries
  • Experienced listening and communication skills eliciting information from clients
  • Handling cash, ensuring that everything balanced as well as preparing all finances for daily deposit.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Performed analytical thinking, judgment and decisiveness
  • A thorough understanding of immigration, customs, and security regulations
  • Standing for long periods, inspecting vehicles, and occasionally dealing with physical confrontations.

Loading Captain

Lowes Distribution Centre
  • Worked closely with loading Coach determining specific KPI’s for the day
  • Communicated specific requirement for the day to the loading team
  • Supported the team in achieving or exceeding goals
  • Health and Safety team investigate any incidents that occurred and submitting written reports advising on ways these incidents can be avoided in the future.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Order Picker

Northland Floral Inc.
  • Excellent communication skills, both verbal and written.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Performed proper lifting and handling techniques to maintain safe working environment.

Education

Law And Security Administration Customs

Fanshawe College of Applied Arts And Technology
London, ON

Canada Border Services

Collège De L'ASFC
Rigaud, QC

Officers Powers

Collège De L'ASFC
Rigaud, QC

School of Horticulture

Niagara College
Welland, ON

Skills

  • Analytical Skills
  • Emergency Management
  • Cultural Sensitivity
  • Stress Management
  • Ethical Judgment
  • Attention to Detail
  • Problem-Solving Abilities
  • Excellent Communication
  • Conflict Resolution
  • Service Order Flow
  • Documentation And Reporting
  • Multitasking and Organization
  • Flexible and Adaptable
  • Teamwork and Collaboration

Languages

English
Native or Bilingual

Timeline

Canadian Border Service Agent

CBSA

Loading Captain

Lowes Distribution Centre

Order Picker

Northland Floral Inc.

Law And Security Administration Customs

Fanshawe College of Applied Arts And Technology

Canada Border Services

Collège De L'ASFC

Officers Powers

Collège De L'ASFC

School of Horticulture

Niagara College
WENDY MATYUS