Canadian Border Service Agent
CBSA
- CBSA office for 25 years working at various canadian border crossings. Upholding all legislature that all customs officers are responsible to enact.
- Responsible for clearing all shipments and people for admissibility to Canada
- Upheld government requirements and ensured that all were met prior to clearance
- Strong report writing skills as well as documenting information and evidence submitted to other government department for further investigation
- Granted highest security clearances in Federal Government
- Conducted tours of the international bridge to dignitaries visiting from other countries
- Experienced listening and communication skills eliciting information from clients
- Handling cash, ensuring that everything balanced as well as preparing all finances for daily deposit.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Performed analytical thinking, judgment and decisiveness
- A thorough understanding of immigration, customs, and security regulations
- Standing for long periods, inspecting vehicles, and occasionally dealing with physical confrontations.