Sociology major at the University of Alberta, and Client Advisor at RBC, with a strong foundation in client service, administrative support, and ethical responsibility. My academic background has deepened my understanding of social systems, confidentiality, and detail-oriented processes that are crucial in financial services. Experience handling sensitive client information, following strict compliance procedures, and providing professional service under pressure at RBC, prepared to support client needs, perform accurate data entry, and communicate effectively within a dynamic team.