Shawn Greenlaw
Edmonton,Canada
Summary
Hospitality professional prepared for a role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
10
10
years of professional experience
Work History
Bartender/Head of Expo
The Hard Deck
09.2024 - 07.2025
- Mastered Cocktail Menu, know at least 10 from memory
- Expedited approximately 20-30 tables of orders accurately
- Cleared approximately 30 tables per night of spills and mess in a timely fashion
- Served guests politely and consistently waited on them
- Volunteered to prepare and perform Trivia Nights with over 70 questions
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
Store Supervisor/Baker
Tim Hortons
08.2015 - 05.2022
- Consistently met company standards of excellence
- Trained new team members
- Lead team with solid communication to achieve standards of excellence
Education
Associate of Applied Science - Radio and Television (Radio)
Northern Alberta Institute of Technology
Edmonton, AB05.2023
Skills
- ProServe
- Clear and effective communication
- Food preparation
- Group reservations management
- Outgoing personality
- Responsible alcohol service
- Hospitality service expertise
- Suggestive selling
- Classic cocktails
- Organized
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
LANGUAGES
English
French
Timeline
Bartender/Head of Expo
The Hard Deck
09.2024 - 07.2025
Store Supervisor/Baker
Tim Hortons
08.2015 - 05.2022
Associate of Applied Science - Radio and Television (Radio)
Northern Alberta Institute of Technology
Community Service
Scouts Canada Venturer. Served community for special events, Guided and mentored youth members. Held responsible for the maintenance of the Local camp. Raised hundreds of dollars for charity.
RELEVANT NON-PROFESSIONAL
Dungeon Master. Present Plan exciting and compelling stories and performances. Improvise constantly. Collaborate and communicate with players to set expectations, rules, and overcome conflicts. Lead a group of friends and strangers to ensure a successful(meaning fun) evening.
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