Vrunda Patel
Toronto,ON
Summary
Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.
Overview
2
2
years of professional experience
Work History
Store Manager
Hasty Market
03.2023 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Nursing
SUMANDEEP VIDYAPEETH UNIVERSITY
VADODARA, GUJARAT, INDIA06-2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Team leadership and coaching
- Shift scheduling
- Employee scheduling
- Documentation and reporting
- Delegating work
- Advertising and marketing
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Store Manager
Hasty Market
03.2023 - 10.2024
Bachelor of Science - Nursing
SUMANDEEP VIDYAPEETH UNIVERSITY
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