Dynamic franchise owner with proven success in revenue growth, team leadership, and strategic business expansion. Skilled in customer satisfaction and operational efficiency with five years of industry experience.
Overview
1
Certification
Work History
Tasty Bites Franchise Group
Lakeside, CA
Franchise Owner
8 2022 - 8 2025
Job overview
Increased revenue by 20% in first year.
Expanded franchise to 3 new locations.
Reduced operational costs by 15%.
Prime Café Network
Los Angeles, CA
Business Manager
1 2020 - 7 2022
Job overview
Boosted customer satisfaction by 30%.
Implemented new inventory system.
Trained staff in customer service.
Gourmet Grill Enterprises
Riverside, CA
Operations Supervisor
8 2018 - 12 2019
Job overview
Managed team of 10 employees.
Increased efficiency by 25%.
Oversaw daily operations.
Education
University of Georgia
Master of Business Administration from Business Management
Jun 2018
Georgia State University
Bachelor of Science from Hospitality Management
Jun 2016
Skills
Franchise Management
Strategic Planning
Customer Satisfaction
Operational Efficiency
Team Leadership
Cost Management
Business Expansion
Inventory Control
Certification
Certified Franchise Executive - International Franchise Association
Business Management Certification - American Management Association
Languages
Spanish
Beginner (A1)
French
Intermediate (B1)
German
Beginner (A1)
Timeline
Franchise Owner
Tasty Bites Franchise Group
08/2022 - 08/2025
Business Manager
Prime Café Network
01/2020 - 07/2022
Operations Supervisor
Gourmet Grill Enterprises
08/2018 - 12/2019
University of Georgia
Master of Business Administration from Business Management