Virginia Tan
Burnaby,BC
Summary
Motivated UBC-DAP student pursuing CPA designation with business administration degree (BBA), graduating Sep 2025. Experienced with over 7 years of retail management and customer service expertise. Strong communicator with keen attention to detail and proactive problem-solving approach. Proficient in prioritizing incoming work and adept at learning quickly, thriving under stress both independently and in a team. Fluent in English, Cantonese, and Mandarin.
Overview
8
8
years of professional experience
Work History
Assistant Front Store Manager
Shoppers Drug Mart
Burnaby, BC
06.2016 - Current
- Performed and supervised clerical and banking tasks, including aiding with cash and lottery orders, resolving discrepancies, conducting daily and monthly reconciliation, and monitoring cash discrepancies under $5 for each cashier shift.
- Maintained store standards to enhance the customer experience and drive customer traffic, aiming to maintain a CSI score of at least 65%. Prioritized and delegated daily tasks to team members based on customer traffic and workload, ensuring the achievement of daily sales targets of minimum $7000 while providing exceptional customer service.
- Participated in hiring and training activities, contributing to the development of a skilled and capable team. Collaborated with the team to ensure compliance with store standards, leading to successful yearly store certifications and adherence to loss prevention, BC Lottery, fire, and pest control regulations.
Audit Assistant
Li Sheng Tax Accounting Office Co., LTD.
SanShui, China
01.2016 - 04.2016
- Analyzed and balanced accounts, including rectifying unbalanced accounts as necessary.
- Generated initial drafts of auditing reports and worksheets, including income statements, cash flow statements, and balance sheets.
- Performed audits on vouchers and conducted bank reconciliation tasks to ensure accuracy and integrity of financial records.
Education
UBC Sauder Diploma in Accounting Program -
University of British Columbia
09.2025
Bachelor of Business Administration -
University of Prince Edward Island
01.2016
Skills
- Retail management
- Customer service expertise
- Strong communicator
- Attention to detail
- Proactive problem-solving approach
- Prioritization skills
- Quick learner
- Ability to thrive under stress independently and in a team environment
Timeline
Assistant Front Store Manager
Shoppers Drug Mart
06.2016 - Current
Audit Assistant
Li Sheng Tax Accounting Office Co., LTD.
01.2016 - 04.2016
UBC Sauder Diploma in Accounting Program -
University of British Columbia
Bachelor of Business Administration -
University of Prince Edward Island
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