Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vipandeep Kaur

Surrey,BC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience

Work History

Healthcare Security Officer

Paladin Security Group Limited
09.2023 - Current
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Shift Manager

Mcdonald's
11.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Cashier

Carl's Jr
11.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

7-eleven
05.2022 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

ST.LAWRENCE COLLEGE
Surrey, BC
08.2023

Skills

  • Customer Service
  • Quality Assurance
  • Team Development
  • Staff Training and Onboarding

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Healthcare Security Officer

Paladin Security Group Limited
09.2023 - Current

Shift Manager

Mcdonald's
11.2022 - Current

Cashier

Carl's Jr
11.2022 - 08.2023

Customer Service Representative

7-eleven
05.2022 - 08.2022

High School Diploma -

ST.LAWRENCE COLLEGE

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Vipandeep Kaur