Summary
Overview
Work History
Education
Skills
Licensescertificates
Languages
Timeline
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Gurkaran Singh

BC

Summary

Dynamic and dedicated Healthcare Security Officer with a proven track record of ensuring the safety and security of patients, staff, and visitors within hospital environments. Possessing a current BC Security Guard License and extensive experience in access control, surveillance monitoring, and emergency response procedures. Skilled in conducting one-to-one patient observation, de-escalating conflicts, and collaborating with interdisciplinary teams to address security concerns effectively. Adept at maintaining a secure environment while providing exceptional customer service and upholding confidentiality standards. Seeking to leverage expertise in security operations and commitment to patient and staff safety to contribute to the esteemed team at Hospital. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

Work History

Healthcare Security Officer

Paladin Security
  • Conducted access control, and responded to incidents to maintain a secure environment within healthcare facilities
  • Provided one-to-one observation for high-risk patients to ensure their safety and prevent self-harm or elopement
  • Collaborated with hospital staff and security team members to address security concerns effectively and ensure patient and staff safety
  • Participated in emergency response procedures, including evacuations, and maintained accurate incident documentation.

Concierge

Centrum Concierge & Security Services
  • Greeting and assisting residents, visitors, and staff in a professional and courteous manner
  • Managing access control for the premises, including monitoring CCTV cameras
  • Handling inquiries and providing information about the building, amenities, and local area
  • Managing incoming and outgoing mail and parcels
  • Coordinating maintenance requests and liaising with relevant service providers
  • Monitoring and reporting any suspicious activities or incidents
  • Maintaining a safe and secure environment for all occupants
  • Assisting with emergency response procedures, including evacuations
  • Performing administrative tasks, such as logging visitors and issuing access cards
  • Providing exceptional customer service to enhance the resident experience.

Security Supervisor

Red Hawk Security - Surrey, BC
- 2023.01
  • Led training sessions for security staff on safety protocols, emergency procedures, and customer service standards
  • Scheduling of guards as needed
  • Conducted regular performance evaluations and provided constructive feedback to team members to enhance their skills and effectiveness
  • Collaborated with management to develop and implement security policies and procedures, ensuring compliance with industry regulations and client requirements
  • Coordinated with law enforcement agencies and emergency services during critical incidents, facilitating effective communication and response efforts
  • Conducted investigations into security breaches, thefts, or other incidents, gathering evidence and documenting findings for further action
  • Maintained accurate records of security activities, including incident reports, shift logs, and equipment maintenance logs, to ensure accountability and transparency.

Security Officer

Blackbird Security Inc - Burnaby, BC
  • Provided security services at various locations, including Madison Mall in Burnaby and Shoppers stores
  • Demonstrated leadership as a leading guard, overseeing security operations and guiding team members
  • Conducted thorough security checks, monitored surveillance systems, and responded to alarms and disturbances.

Education

College diploma - General arts and Science - Major in criminology

Canadian College - British Columbia
Vancouver, BC
04.2023

Skills

  • Security Expertise
  • Leadership
  • Communication Skills
  • Customer Service
  • Emergency Response
  • Team Management
  • Problem-solving
  • Organizational Skills
  • Technical Skills
  • Multitasking
  • Adaptability
  • Languages
  • Communication skills
  • Security
  • Management
  • Microsoft Word
  • Adobe Acrobat
  • Google Docs
  • Microsoft Office
  • Healthcare Regulations Compliance
  • Access Control Systems
  • De-escalation Strategies
  • Professionalism and Ethics
  • Team Coordination Abilities
  • Security Patrol Techniques
  • CCTV Surveillance
  • Incident Reporting
  • Access Control
  • Crime Prevention
  • Team Leadership
  • Data Entry
  • Theft Prevention

Licensescertificates

  • Advance Security Training Certificate
  • OFA level 2
  • Provincial violence prevention curriculum
  • Non-violence Crisis intervention.
  • BC Driving Licence
  • Mental health awareness
  • Naloxone Training
  • Computer security awareness
  • Security Guard Licence.
  • Serve it Right.

Languages

English
Hindi
Punjabi

Timeline

Healthcare Security Officer

Paladin Security

Concierge

Centrum Concierge & Security Services

Security Supervisor

Red Hawk Security - Surrey, BC
- 2023.01

Security Officer

Blackbird Security Inc - Burnaby, BC

College diploma - General arts and Science - Major in criminology

Canadian College - British Columbia
Gurkaran Singh