Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ABRYL ESQUIVEL

5355 lane st, Burnaby, BC

Summary

Ambitious and motivated graduate in Tourism and Hospitality
Management with a proven track record in food service and team
supervision. Adept at managing high-volume operations while
maintaining a positive and collaborative work environment. Eager to
leverage skills in customer service, training, and operations
management to contribute to the success of a dynamic team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Baker

Uncle Tetsu Japanese Bakery
01.2025 - 06.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Effectively managed a high volume of customers and multiple tasks.
  • Contributed to team efforts by daily cleaning, managing orders, and organizing and maintaining inventory.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Key Holder

Mister Artisan Ice Cream
01.2024 - 01.2025
  • Streamlined opening and closing procedures as a key member of the
    store team.
  • Effectively managed a high volume of customers during busy times.
  • Trained and supervised new employees to implement best practices in customer service and store operations.
  • Took responsibility for daily cleaning, processing customer orders, and maintaining organized inventory storage.

Banquet Server (casual)

Vancouver Convention Centre/JW Marriott Hotel
02.2023 - 12.2024
  • Provided excellent customer service in a fast-paced environment during large-scale events.
  • Collaborated with colleagues to ensure smooth event operations and high service standards.
  • Prepared event venues, including arranging linens, serving food and table settings according to event themes and seating plans.
  • Worked with heavy equipment and assisted with event coordination.

General Staff (Co-op)

Vancouver Cruises
04.2023 - 12.2023
  • Worked as a general maintenance performing several cleaning tasks.
  • Improved customer satisfaction through efficient, courteous service to passengers.
  • Assisted managers with event coordination to ensure seamless operations.

Barista & Pastry Assistant

Verona Cafe
01.2021 - 01.2022
  • Prepared espresso-based drinks (latte, cappuccino, americano) and traditional Mexican beverages like café de olla.
  • Assisted in the daily production of pastries, including conchas, roles de canela, and panqués.
  • Maintained cleanliness and hygiene of the work area in compliance with local food safety regulations.
  • Provided attentive customer service, handled orders and payments, and resolved customer concerns quickly.
  • Helped manage inventory, received deliveries, and organized kitchen supplies.
  • Supported special events by preparing pastry platters and setting up coffee service for catering orders.

Education

Diploma - Tourism And Hospitality Management

Capilano University
North Vancouver, BC
09-2023

Skills

  • Strong attention to detail
  • Fast learner and adaptable
  • Team player
  • Customer service
  • Ability to manage high pressure situations
  • Active listener
  • Food safety and sanitation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Certification

  • Food safety (food handler).
  • Foundations of workplace safety.
  • Serving it right Canada.

Timeline

Baker

Uncle Tetsu Japanese Bakery
01.2025 - 06.2025

Key Holder

Mister Artisan Ice Cream
01.2024 - 01.2025

General Staff (Co-op)

Vancouver Cruises
04.2023 - 12.2023

Banquet Server (casual)

Vancouver Convention Centre/JW Marriott Hotel
02.2023 - 12.2024

Barista & Pastry Assistant

Verona Cafe
01.2021 - 01.2022

Diploma - Tourism And Hospitality Management

Capilano University

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