Viktoriah Arellano
Ontario
Summary
Committed Program Support Worker with solid background in assisting program managers and teams to ensure smooth operation of various projects. Strengths include strong interpersonal skills, demonstrated ability to coordinate multiple tasks simultaneously, and adaptability to changing program needs. Contributed significantly in previous roles by providing efficient administrative support, streamlining processes and fostering positive relationships among team members.
Overview
3
3
years of professional experience
Work History
Program Support Worker
Antelope Valley Boys and Girls Club
Lancaster
08.2024 - 07.2025
- Supervised after-school programs ensuring a safe and supportive environment.
- Communicated effectively with parents regarding student progress and program updates.
- Mentored younger students in skill development and personal growth initiatives.
- Assisted in organizing community events to promote student participation and engagement.
- Participated in staff meetings and professional development opportunities.
Barista and Cashier
Base Camp Cafe
Pine Mountain Club
11.2023 - 01.2024
- Welcome and greet customers
- Maintained cleanliness and organization of the café environment.
- Handled cash register transactions and processed payments accurately.
- Prepared and served a variety of coffee beverages to customers.
Ride Operator
Six Flags Magic Mountain
Santa Clarita Park
06.2022 - 10.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Built and established positive relationships with patrons, team members and supervisors.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
High School -
Frazier Mountain High School
Lebec, CA06.2023
Skills
- Customer service
- Time management
- Communication skills
- Bilingual
- Food service
- Guest services
- Safety compliance
Timeline
Program Support Worker
Antelope Valley Boys and Girls Club
08.2024 - 07.2025
Barista and Cashier
Base Camp Cafe
11.2023 - 01.2024
Ride Operator
Six Flags Magic Mountain
06.2022 - 10.2022
High School -
Frazier Mountain High School