Seeking a challenging assignment in Catering & Hospitality Management, Airline Catering, General Administration, Guest Relations, Event Management, Vendor Management, Inventory Management, Kitchen Management with a reputed organization - to deliver effective leadership skills and to achieve the highest level of satisfaction by maintaining standards of the organization.
Ensure all aspects of Performance Targets are met and all works are carried out effectively, efficiently and safety manner.
Communicates and collaborates with other departments to provide quality services for all groups
Communicate effectively and present information to management, employees, vendors, and the general.
Effectively being part of the team in INTERGRATED OPERATION CONTROL, QATAR Airways.
Handled vendors like Oberoi Flight services, Taj Air caterer, Gate gourmet, Qatar Airways Catering company.
Remotely handled nominated catering vendors globally (more than 100 destination).
Identify areas of improvement in the delivery of services and processes and implement change as required.
Experienced in planning, supervising & managing the entire operations including resource planning, procurement and maintenance of inventory levels for smooth functioning of operations.
Demonstrated skills in relationship management and communication coupled with exceptional team development and supervision abilities.
Worked as part of a team of highly motivated chefs, responsible for the efficient running of a kitchen.
Highly talented with good experience in food production for all ala-carte kitchen, banquet kitchen and developing menus with the highest professional food quality and sanitation standards.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Line Cook
Dennys Restaurant
Grande Prairie, AB
09.2022 - Current
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
General Service Manager
Sodexo India Services
Chennai, IND
04.2019 - 09.2022
Catering Operations Officer
Qatar Airways
05.2017 - 10.2018
EXECUTIVE - Catering Operations
Jet Airways India LTD.
08.2006 - 04.2017
Cook Level -1
The Park Hotel
10.2005 - 08.2006
Commis - II
GRT Grand Hotel
06.2002 - 01.2005
Departmental Job trainee
GRT Grand hotel
06.2001 - 06.2002
Vocational exposure training
Welcom Group Sullivan court
04.1999 - 05.1999
Education
Post Diploma in Hazard Analysis Critical Control point(HACCP - ISO 22000 Standards) -
DOTE
Chennai India
01.2018
03 Years Hotel Management And Catering Technology
Shevaroys Collage of Hotel Management
01.2001
Skills
Food Services
Catering Management
Strategic Planning
Personnel Management/Training
Catering Operations
Industrial Catering Management
Relationship Management Client and team
Airline Catering Administration
Kitchen Management
Customer service/ Guest relations
Equipment & Inventory Management
Food Safety/ HACCP
Vendor Management
MS OFFICE (Word, Excel, PowerPoint)
Certification
Supervisory certification in FOSTAC issued by FSSAI, Gov of India
Certificate in Fid Aid and Safety – Issued by Reliant Audit and Safety
Certificate in Hazardous Waste Operations and Emergency Response Management, 2018.
Certificate in Management of Change in Process Safety, 2018.
Certificate in Behavior Based Safety Management, 2018.
Certificate in essential fire safety principles, 2018(Dubai Chamber).
Certificate in First Aid at Work, 2018(Dubai Chamber).
Certificate in COSHH – Control of Substances Hazardous to Health, 2018(Dubai Chamber).
Certificate in Food safety – issued by – THE ROYAL INSTITUTE OF PUBLIC HEALTY AND HYGIENE, LONDON.
Certificate - obtained satisfactory pass mark in the HEALTH & HYGIENE COUNCEL interactive training video programme in proper hygiene practices—issued by HEALTH & HYGIENE COUNSEL, LONDON.
Certificate - obtained satisfactory training in cake decorating and sugar craft.
Certificate – Participated and displayed exotic varieties and did GUERIDON SERVICE in ALL INDIA FOOD CARNIVAL-2001.
Languages
English - High Proficiency
Full Professional
Tamil - Native Language
Native or Bilingual
Hindi - Limited Working Proficiency
Professional Highlights
Sodexo India Services, General Service Manager, 04/2019, Present