Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vidhi Mehta

Toronto,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

A&W Restaurant
11.2020 - Current
  • Managed, supervised, motivated, and trained team members on an assigned shift
  • Provided positive recognition and corrective coaching
  • Ensured the highest level of customer service
  • Initiated necessary actions to correct customer complaints
  • Maintained product information, pricing awareness, and promotion knowledge
  • Assisted team members with orders and breaks
  • Monitored and maintained product/supply levels.

Crew Member

McDonald's Restaurant
11.2019 - 11.2020
  • Greeted customers and ensured food safety standards
  • Maintained designated areas during downtime
  • Took customer orders efficiently
  • Resolved customer complaints and maintained a fast-paced environment.

Education

Business Course (Full-Time) -

Conestoga College
Kitchener, Ontario
08.2020

Skills

  • Excellent communication
  • Cultural awareness
  • Customer service focus
  • Time management
  • Client relationship building
  • Computer proficiency
  • Team collaboration
  • Mail Management
  • Business Writing
  • Excel Spreadsheets
  • Multi-Line Phone Proficiency
  • Strong Problem Solver

Certification

Computer Skills (CCC Certificate), Course on Computer Concepts

Languages

Gujarati (Proficient)
Hindi (Proficient)
English (Proficient)

Timeline

Food Service Supervisor

A&W Restaurant
11.2020 - Current

Crew Member

McDonald's Restaurant
11.2019 - 11.2020

Business Course (Full-Time) -

Conestoga College

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Vidhi Mehta