Victoria Robitaille
Metcalfe
Summary
Compassionate personal support worker with background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster safe and comfortable environment. Demonstrated skills in patient care and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Osgoode Care Center
12.2023 - Current
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Personal Support Worker
SE Health Homecare
05.2023 - Current
- Provide care to the elderly in their homes and long-term care homes.
- Provide one-on-one compassionate personal care and bedside care to clients.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
Cashier
Foodland Grocery Store
05.2018 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
College Diploma -
SE HEALTH CAREER COLLEGE
Ottawa, ON12.2023
St. Lawrence College - Pre-Health Sciences
St. Lawrence College
Brockville, ON11.2021
HIGH SCHOOL DIPLOMA -
Osgoode Township Highschool
Metcalfe, ON06.2020
Skills
- Dementia care
- Emotional support
- Elderly care
- Time management
- Respectful and compassionate
- Team collaboration
- Flexible schedule and availability
- Interpersonal communication
- ADL assistance
- Dependable and responsible
Certification
- First Aid Certification - St John Ambulance
- CPR/AED Certification
- Food Handlers Certification
Timeline
Personal Support Worker
Osgoode Care Center
12.2023 - Current
Personal Support Worker
SE Health Homecare
05.2023 - Current
Cashier
Foodland Grocery Store
05.2018 - 02.2023
College Diploma -
SE HEALTH CAREER COLLEGE
St. Lawrence College - Pre-Health Sciences
St. Lawrence College
HIGH SCHOOL DIPLOMA -
Osgoode Township Highschool
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