VICTORIA KRZPIET
Calgary,AB
Summary
Experienced professional adept in hospitality, leadership, marketing, and administration, seeking opportunities to develop skills and gain experience in a dynamic organization to contribute to its growth and success.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Clover Landscaping
04.2020 - Current
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in sales & marketing, quoting, invoicing, and scheduling
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Server/Bartender/Supervisor
The Tommyfield Gastro Pub
06.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supervised shift operations, ensuring smooth workflow, adherence to policies, and high standards of service during peak hours
- Trained new employees and delegated daily tasks and responsibilities.
- Assisted in organizing and executing special events and social media promotions
Brand Ambassador
Railyard Brewing
05.2019 - 01.2020
- Promoted products using social media outlets such as Facebook and Instagram.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
- Promoted positive company image through genuine customer interactions and exceptional product knowledge.
Server/Bartender
La Grange
11.2015 - 05.2017
- Delivered high-quality service in extremely high volume environment
- Organized and executed special events and parties
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Cafe Layal Midtown
08.2014 - 10.2015
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines
Administrative Assistant
Canpol Industries LLC
09.2013 - 07.2014
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
High School Diploma -
Summer Creek High School
Humble, TXGeneral Studies
Lone Star College
Humble, TXBachelor of Arts - English
Mount Royal University
Calgary, AB2024
Skills
- Customer Service Excellence
- Team Leadership and Supervision
- Event Coordination
- Brand Promotion and Marketing
- Administrative and Executive Support
- Conflict Resolution and Problem Solving
- Multitasking and Time Management
- Strong Communication and Interpersonal Skills
- Proficient in Word, Excel, Powerpoint, and Outlook
Languages
Polish
Full Professional
Accomplishments
Mount Royal Undergraduate Humanities Review 7, No. 1 Storied Society Institutional "Rhetorical Genres: Implication and Identity"
Additional Information
* References available upon request
Timeline
Administrative Assistant
Clover Landscaping
04.2020 - Current
Brand Ambassador
Railyard Brewing
05.2019 - 01.2020
Server/Bartender/Supervisor
The Tommyfield Gastro Pub
06.2017 - Current
Server/Bartender
La Grange
11.2015 - 05.2017
Server
Cafe Layal Midtown
08.2014 - 10.2015
Administrative Assistant
Canpol Industries LLC
09.2013 - 07.2014
High School Diploma -
Summer Creek High School
General Studies
Lone Star College
Bachelor of Arts - English
Mount Royal University
Similar Profiles
NAVTEJ SINGH DHINDSANAVTEJ SINGH DHINDSA
Landscape Foreman at Clover LandscapingLandscape Foreman at Clover Landscaping
Jacob GeorgeJacob George
Owner of at Three Leaf Clover Landscaping LLCOwner of at Three Leaf Clover Landscaping LLC
NYTAVIA JONESNYTAVIA JONES
Substitute Teacher at Clover School DistrictSubstitute Teacher at Clover School District
Patrick DanososPatrick Danosos
Accounting Intern at Calgary Counselling CentreAccounting Intern at Calgary Counselling Centre
Jack RichardsonJack Richardson
Yard Worker at Pj TrailersYard Worker at Pj Trailers