Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Ibiang

Kamloops,BC

Summary

A supportive housing worker with years of experience, providing service to clients with mental health and addiction issues and those who are at risk of homeless, acquired skills and knowledge to respond to both expressed and unexpressed needs of clients and at most connecting clients to seek professional service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Specialized Care Giver

Axis Family Resources
02.2023 - Current
  • Document daily summaries of clients' behavior
  • Following the client's daily care plan to provide quality services.
  • Training clients on life skills such as meal preparation, housekeeping, and personal hygiene
  • Administering medication.

Supportive Housing Worker

Canadian Mental Health Association
08.2022 - Current
  • Administering lifesaving interventions such as CPR, Narcan and other overdose recovery procedures.
  • Document background information and monitor clients progress and wellbeing.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Observe and assess agitation level in order to proactively defuse potentially aggressive situation.
  • Work with clients to teach life skills.
  • Worked flexible hours; night, weekend, and holiday

shifts when needed.

  • Assist case managers in identifying potential problems and reporting difficulties.
  • Provide client centered support to residents.



Server

CHARTwell RIDGPOINTE retirement residence
02.2022 - 02.2023
  • Cultivated warm relationships with regular residence
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

School Counselor

Standard Nursery and Primary School
01.2016 - 05.2022
  • Maintained positive relationships with students, faculty, alumni and administration.
  • Reviewed and discussed new students' academic credentials, interests and educational goals.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Identified and addressed concerns of incoming students and parents.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Collaborated with teachers to define therapy objectives and analyze progress.
  • Gathered necessary paperwork and applications for students to initiate enrollment process.

Education

License Certificate - ECEA- Infant And Toddler

Coastal College of British Columbia
Surrey, BC
06.2023

Master of Arts - Education

Thompson River University
Kamloops, BC
04.2023

Bachelor of Arts - Guidance And Counseling

Cross River University of Technology
Nigeria
09.2014

Skills

  • Cool Under Pressure
  • Food and Beverage Service
  • Team Player
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Order Accuracy and Delivery
  • High-Volume Dining
  • Special Requests and Substitutions

Certification

  • Education and Social Works Training - [2021 till April 2023]
  • CPI Certified
  • Mental Health First Aid
  • Occupational First Aid

Timeline

Specialized Care Giver

Axis Family Resources
02.2023 - Current

Supportive Housing Worker

Canadian Mental Health Association
08.2022 - Current

Server

CHARTwell RIDGPOINTE retirement residence
02.2022 - 02.2023

School Counselor

Standard Nursery and Primary School
01.2016 - 05.2022

License Certificate - ECEA- Infant And Toddler

Coastal College of British Columbia

Master of Arts - Education

Thompson River University

Bachelor of Arts - Guidance And Counseling

Cross River University of Technology
  • Education and Social Works Training - [2021 till April 2023]
  • CPI Certified
  • Mental Health First Aid
  • Occupational First Aid
Victoria Ibiang