Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Carlos Hernandez

Kamloops,BC

Summary

Detail-oriented and motivated individual with hands-on experience in software development, project leadership, problem-solving, and customer relations. Skilled in team collaboration, technical troubleshooting, and managing multiple responsibilities. Seeking to leverage technical aptitude, strong organizational skills, and customer service experience in a Security System Technician role committed to learning industry best practices and delivering reliable security solutions.

Overview

7
7
years of professional experience

Work History

Duty Manager

Moon Wok Chinese Restaurant
02.2022 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Performed regular inventory checks and effectively managed inventory levels to optimize stock availability and operational efficiency.

Shift Manager

Dominos's Pizza
07.2018 - 02.2020
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Trained and mentored team members on best practices and operational procedures.

Education

Bachelor - Computing Science, Business Management

Thompson Rivers University
Kamloops, BC
06-2024

Skills

Technical Skills

  • Languages, APIs: Java, Python, C, C#, Dart, HTML/CSS, PHP, SQL, Javascript
  • OS: Windows, Android
  • Applications: Android Studio, Unity3D, Blender
  • Tools: GitHub, Jira, Adobe XD, Photoshop
  • Other: Microsoft Office Word, Excel, and PowerPoint

Transferable Skills

  • Strong communication skills
  • Teamwork and collaboration
  • Time Management and organization
  • Multitasking abilities

Relevant Skills

  • Use of hand and power tools
  • System diagnostics & maintenance

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Duty Manager

Moon Wok Chinese Restaurant
02.2022 - Current

Shift Manager

Dominos's Pizza
07.2018 - 02.2020

Bachelor - Computing Science, Business Management

Thompson Rivers University

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Carlos Hernandez