Veronique Langis
Sudbury
Summary
Dynamic hospitality and retail professional with a strong background in delivering exceptional dining experiences. Expertise in ensuring guest satisfaction while upholding the highest standards of service. Proven ability to multitask and thrive in fast-paced environments, consistently demonstrating professionalism and efficiency. Committed to enhancing customer experiences through attentive service and a detail-oriented approach.
Overview
8
8
years of professional experience
Work History
Dining Room Server
The Keg Steakhouse & Bar
04.2024 - Current
- Provided exceptional customer service in high-volume restaurants, ensuring guests have a memorable dining experience through professional service, detailed menu knowledge on food items, liquor,3 wine, and beer, and a commitment to hospitality.
Serving / Catering
Bryston’s on the Park
08.2023 - Current
- Preparing tables, serving stations, or buffet tables for services. Serving food and beverages to guests at their tables or the serving stations. Serving at a cash or open bar if the event includes one. Ensuring the event goes smoothly and aiding with cleaning and polishing dishes afterward.
Cashier
Sephora Canada
04.2019 - 09.2024
- Helped local management deliver value and quality to retail customers. Directly facilitated revenue growth and customer retention while proactively informing the company of service and loyalty—friendly service, and accuracy in handling customer transactions.
Bookkeeping / Administrative Assistant
JPL Gaskets
06.2020 - 08.2020
- Handled invoicing and bookkeeping for JPL Gaskets as a summer job in 2020. Other duties included organization of essential documents, handling shipping for clients' products, answering emails and phone calls, and assisting the owners with miscellaneous tasks around the office.
Junior Park Supervisor
The City of Greater Sudbury
06.2017 - 08.2017
- Maintaining supervision and safety of a small or large group of children while leading exciting and interactive games and activities is required. The activities included active and passive games, sports, arts and crafts, and weekly off-sites.
Education
Honours Bachelor of Business Administration -
Cambrian College
Sudbury, ON08-2026
Business Accounting Diploma - undefined
Cambrian College
Sudbury, ON08.2024
Skills
- Smart Serve Certified
- Flexible schedule availability
- Food service skills
- Customer service focus
- Service prioritization
- Proficiency with Simply Accounting and Microsoft Word
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Dining Room Server
The Keg Steakhouse & Bar
04.2024 - Current
Serving / Catering
Bryston’s on the Park
08.2023 - Current
Bookkeeping / Administrative Assistant
JPL Gaskets
06.2020 - 08.2020
Cashier
Sephora Canada
04.2019 - 09.2024
Junior Park Supervisor
The City of Greater Sudbury
06.2017 - 08.2017
Business Accounting Diploma - undefined
Cambrian College
Honours Bachelor of Business Administration -
Cambrian College