Summary
Overview
Work History
Education
Skills
References
Related Skills And Experience
Timeline
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Veronica Gonzalez

Oxnard

Summary

To contribute to the productivity of a company who allows personal growth.

Customer-focused eyewear specialist with several years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. Committed to commercial success, as evidenced by repeated recognition for top store eye wear sales.

Overview

32
32
years of professional experience

Work History

Optician/Office Manager

Family Optometry Group of Camarillo
Camarillo
08.2024 - Current
  • Assisted patients with frame selection and fitting for optimal comfort.
  • Conducted vision tests using specialized equipment and tools.
  • Collaborated with optometrists to interpret prescriptions accurately.
  • Educated patients on lens options and proper eyewear maintenance.

Optician

Topa Topa Optometry
Ojai
02.2024 - 07.2024
  • Assisted customers in selecting appropriate eyewear and lens options.
  • Conducted vision tests to determine prescription requirements for lenses.
  • Fitted and adjusted eyewear to ensure proper comfort and alignment.
  • Educated clients on eyewear care and maintenance procedures.

Optician

Richard A. Blue
Ventura
06.2018 - 08.2023
  • Assisted customers in selecting appropriate eyewear and lens options.
  • Conducted vision tests to determine prescription requirements for lenses.
  • Fitted and adjusted eyewear to ensure proper comfort and alignment.

Optical Assistant/Insurance Coordinator

Osterloh Optometry
Westlake Village
07.2007 - 06.2017

Optical dispensing, checked in glasses, neutralized glasses, submitted orders, checked benefits, billed insurance’s, answered phones, scheduled appointments, checked out patients, frame adjustments, as well as repairs

Front and Back office

Dr. George Hoffman, M.D.
08.2006 - 06.2007

Optical Assistant

Channel Islands Optometric Center
02.1994 - 08.2006
  • Schedule and maintain office appointments.
  • Update and monitor patient’s files, and accounts receivable.
  • Assist and advise patients with frame selection, lenses and add ons, often multiple pairs.
  • Neutralize and adjust patient’s glasses and repairs.
  • Expedite and process frame orders and returns.
  • Comprehensive knowledge of vision and medical insurance billing for patients.
  • Trained and assisted in the handling of contact lenses.
  • Experience in Officemate and Compulink.
  • Pre-tested, including auto refractor, visual fields and retinal imaging.
  • Lab tech –layout, cutting and edging.

Education

Hueneme High School Graduate -

Hueneme High School

Certificate of Achievement and Completion of File Clerk -

Certificate of Proficiency of Business Filing -

Skills

  • Bilingual in English/Spanish
  • Experienced with general office equipment
  • Computer literate in Word / Internet
  • Understand client confidentiality
  • Trained and supervised other office staff
  • Provide excellent customer service
  • Dedicated and reliable employee
  • Frame fitting
  • Prescription interpretation

References

  • Rachel Rivera, 1750 N. 5th Street, Port Hueneme, CA, 93041, (805) 486-9733, Office Manager
  • Molly Madrid, 2617 Yardarm, Oxnard, CA, 93030, (805) 844-0741, Ophthalmic Tech
  • Dr. Donald Rollins, 591 W. Channel Islands Bl., (805) 985-9591, Optometrist
  • Dr. Philip Loring, Port Hueneme, CA, 93041, (805) 558-3020, Optometrist

Related Skills And Experience

Optical Assistant, Schedule and maintain office appointments., Update and monitor patient’s files, and accounts receivable., Assist and advise patients with frame selection, lenses and add ons, often multiple pairs., Neutralize and adjust patient’s glasses and repairs., Expedite and process frame orders and returns., Comprehensive knowledge of vision and medical insurance billing for patients., Trained and assisted in the handling of contact lenses., Experience in Officemate and Compulink., Pre-tested, including auto refractor, visual fields and retinal imaging., Lab tech – layout, cutting and edging.

Timeline

Optician/Office Manager

Family Optometry Group of Camarillo
08.2024 - Current

Optician

Topa Topa Optometry
02.2024 - 07.2024

Optician

Richard A. Blue
06.2018 - 08.2023

Optical Assistant/Insurance Coordinator

Osterloh Optometry
07.2007 - 06.2017

Front and Back office

Dr. George Hoffman, M.D.
08.2006 - 06.2007

Optical Assistant

Channel Islands Optometric Center
02.1994 - 08.2006

Hueneme High School Graduate -

Hueneme High School

Certificate of Achievement and Completion of File Clerk -

Certificate of Proficiency of Business Filing -

Veronica Gonzalez