Verna Dick
Alexis Creek,Canada
Summary
Health Care Aide with extensive experience at Interior Health, specializing in compassionate personal care and emotional support. Expertise in First Aid and effective resolution of client inquiries, contributing to community engagement and improved well-being. Dedicated to upholding high standards of care and ensuring client satisfaction.
Overview
11
11
years of professional experience
Work History
Health Care Aide
Interior Health
07.2023 - Current
- Facilitated daily living activities and personal care for individuals.
- Promoted social and community engagement among clients.
- Delivered emotional support and companionship to enhance client well-being.
Cashier
Chilicotin River Trading
Tl'etinqox , BC
08.2023 - 03.2024
- Processed customer transactions efficiently while operating cash register.
- Delivered exceptional customer service and resolved inquiries promptly.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
Health Care Aide
Association For Community Living
Williams Lake, Canada
01.2022 - 01.2023
- Facilitated daily living activities and personal care for individuals efficiently.
- Supported clients in fostering social and community engagement through interactive initiatives.
- Monitored health conditions and administered medication as per instructions.
Health Care Aide
Tl’etinqox Health Services
Alexis Creek, Canada
01.2019 - 01.2020
- Facilitated client engagement in social and community initiatives.
- Participated in continuing education activities to remain knowledgeable about best practices.
- Assisted employees with scheduling updates for computers and phones.
Receptionist
Tl’etinqox Health Services
Alexis Creek, Canada
01.2018 - 01.2019
- Created welcoming environment by greeting clients and visitors professionally.
- Managed phone calls, directing inquiries to relevant staff members promptly.
- Scheduled appointments and coordinated client visits with efficiency.
Night Stocker
Walmart
Williams Lake, Canada
01.2015 - 01.2016
- Stocked shelves with merchandise, ensuring product availability at all times.
- Collaborated with team members to efficiently complete nightly stocking tasks.
- Maintained clean and safe work areas, adhering to safety standards.
On call-Receptionist
Tl’etinqox Government
Alexis Creek, Canada
01.2017
- Greeted visitors and directed them to appropriate departments for assistance.
- Answered and routed incoming calls to relevant staff members promptly.
- Assisted in maintaining office supplies and coordinating inventory orders.
Administrative Assistant
Tl’etinqox Health Services
Alexis Creek, Canada
01.2015
- Facilitated effective business correspondence by managing phone calls and emails.
- Maintained efficient operation of office equipment including printers, copiers, and fax machines.
- Organized files and developed spreadsheets while ensuring a tidy front desk and reception area.
Education
Interpersonal Career & Discovery Program -
Sage Trainers
Anaham, BC01.2024
Health Care Assistant program -
Nicola Valley Institute of Technology (NVIT)
Riske Creek, BC01.2018
Nursing Unit Clerk -
Okanagan College
Vernon, BC01.2014
Administrative Assistant -
Okanagan College
Vernon, BC01.2010
Basic Accounting & Simply Accounting -
Okanagan College
Vernon, BC01.2007
Adult Basic Education -
Okanagan College
Vernon, BC01.2006
Business Management -
Thompson Rivers University
Williams Lake, BC01.2002
Skills
- Class 5 driver’s license
- WHIMIS
- End of life doula
- Food safe
- First Aid Level 1
- MIS Client Registration and Basic Charting
- Special Event Server
- Medical Transportation
- Personal Support Worker Palliative Training
- Foot care program
- Health Care Assistant Certificate #122908
- Dealing with difficult and hostile customers
- Bear Aware
Languages
English
Professional
References
- Heather Bartch, Instructor, Nicola Valley Institute of Technology, 250-315-3556
- Melissa Chenier, Life skills / Community Outreach, Sage Trainers, 250-398-7137
Timeline
Cashier
Chilicotin River Trading
08.2023 - 03.2024
Health Care Aide
Interior Health
07.2023 - Current
Health Care Aide
Association For Community Living
01.2022 - 01.2023
Health Care Aide
Tl’etinqox Health Services
01.2019 - 01.2020
Receptionist
Tl’etinqox Health Services
01.2018 - 01.2019
On call-Receptionist
Tl’etinqox Government
01.2017
Night Stocker
Walmart
01.2015 - 01.2016
Administrative Assistant
Tl’etinqox Health Services
01.2015
Interpersonal Career & Discovery Program -
Sage Trainers
Health Care Assistant program -
Nicola Valley Institute of Technology (NVIT)
Nursing Unit Clerk -
Okanagan College
Administrative Assistant -
Okanagan College
Basic Accounting & Simply Accounting -
Okanagan College
Adult Basic Education -
Okanagan College
Business Management -
Thompson Rivers University